PERSONAL: I was broke. I saw a poster at a friend’s home of a rubber raft standing straight up in a rapid in Grand Canyon. I got hired as a whitewater guide running the rapids—a great way to pay for my education. I learned about leadering, dealing with all kinds of people, managing dangerous situations, and working hard 24/7. Finally, I got married, had five children, and continue to dream of running the rapids. Thankful to find a creative way to pay for my education. WHAT I DO NOW: I am a speaker, facilitator, author, and executive coach. We help leaders, managers, and individuals to hold difficult conversations and to improve their emotional intelligence. For the past 25 years, I have provided organizations with needs-analysis, identified training deficits, created strategies to assist a change in culture, designed curriculum, facilitated training, and assessed business effectiveness. I enjoy helping people build personal and professional capacity to achieve superior results both in on-site instruction and through various media channels such as blogs, articles, and online training. All these efforts are an effective means of improving individual performance and organizational culture. My experience is in dialogue skills, emotional intelligence, conflict resolution, change management, and leadership. I am also the author of Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results by McGraw Hill. Working on two more books currently. SERVICES OFFERED: Through the implementation of our training programs companies report that they have experienced improved results in the following areas:✦Employee Engagement✦Teamwork and Collaboration✦Conflict Resolution ✦Inclusion, respect, and trust✦Emotional Intelligence ✦Recognition and Appreciation✦Productivity and EfficiencySAMPLE CLIENT LIST:✦Verisk✦Alpine Medical Clinic ✦Lockheed Martin✦Honeywell✦Cox Communications✦American National Bank✦Turner Broadcasting✦Cotiviti Healthcare, Inc.✦HCA Health Services ✦IHC Medical Group✦Comcast Cable✦AutoTrader.com✦Nuclear Waste Partnership LLC ABOUT DialogueWORKS: DialogueWORKS is a training and organizational development firm committed to putting people back into the business of the business. Our training focuses on time-tested models and principles that improve individual performance and effectiveness by creating a culture based on respect, trust, candor, collaboration, learning, and accountability to achieve results.Connect with me at: John@DialogueWORKS.com