Jacob Johnston Email & Phone Number

Oversaw three 6-person consulting teams working with industry clients while sitting on the executive team.

Managed a team of 6 consultants conducting an analysis of pricing models for a major player in the theme park entertainment industry. Utilized primary research and a comparable case analysis to provide the client with a data-driven recommendation.

Worked on a consulting project for a real-estate management SaaS company. Provided industry insights for the client to streamline their CRM-based sales process. Deliverables included a market and competitor analysis as well as a segmentation and force ranking of 3000 vendors.

Part of a team that used machine learning to develop user forecasting models for a virtual healthcare company under the Telus Health portfolio. Our work was published in a scientific paper titled “Proceedings of the Canadian Undergraduate Conference on AI”.

Worked alongside Queen’s Space Engineering Team on their Mars rover to prepare for the University Rover Challenge. Created a chemical analysis system looking for signs of life in soil/rock samples.

Vancouver, British Columbia, Canada

Supervised a team of front desk employees, ensuring smooth desk operation while maintaining high quality customer service. Processed group and individual bookings as well as payments. Acted as the front line for communication between accommodation groups and management.

Vancouver, Canada Area

Worked as a front desk customer service representative of a 1078 room residence building used to house summer conference delegates.

Vancouver, Canada Area

Bachelor Of Applied Science - Basc, Biochemical Engineering

Double Dogwood Diploma