Sr. Planner, Project Management, Connected Services Development
I lead a team of vendors to plan, develop, test, and deliver Nissan's next generations of connected car services. Currently, I'm leading international market expansion for Nissan's industry-leading digital experience. Achieved development timing for this effort despite 50% reduction in schedule. Quarterbacked business mapping process for design, development, and testing processes across digital, testing, operations, and PM groups. Implementation reduced content-attrition by 60%. Facilitated enterprise-wide migration effort impacting all service platforms. Managed conversational AI product enhancement for digital experience. Draft product road map to improve user experience, enhancing reliability, and improving user access and connectivity. Selected to facilitate a cross-functional consultation of manufacturing practices outside of IS/IT. Solution resolved cross-functional gaps costing $500,000 monthly.Generate regular status and strategic reports for product maps across cross-functional and executive audiences.