- Operations, Finance, and Sales for facility services company.

- Head of Ops for Strategic Business Unit of PPG Industries Inc. (NYSE: PPG)- 400% revenue growth over from 2020-2022- Manages cross-functional projects with Sales, Product, and Engineering to scale operations.- Implemented incentive plans to align teams within the organization.- Business unit was acquired in January 2023.

- Steered the implementation of innovative communication platforms and tracking technologies, enhancing project visibility.- Implemented incentive-based programs for employees leading to a 6% increase in gross profit while growing revenue 76%.- Scaled team from 60 to 120 employees and created procedures and standards for hiring, termination, compensation structures, and job responsibilities.- Contributed to the design and launch of a proprietary ERP system, streamlining timesheets, proposals, job costing, material ordering, inventory, HR, and communication.

- Sales and Vendor Operations for B2B and B2C, developed pricing, account KPIs, and contracts.- Resistible for acquisition communications, change management, data integrations, and operational synergies.- Created partnerships with third party contract management and created onboarding funnel.

- B2B and B2C Operations during 77% revenue growth YoY- Managed National Accounts and Customer Experience teams- Responsible for NPS tracking, operational responses, and communication

- Managed vendor relationships, ensuring compliance and resolving issues for the East Coast market.- Developed a robust scheduling system, enhancing operational efficiency.- Boosted regional market performance, contributing to company's overall growth.- Issue resolution in partnership with the Sales team, onsite with clients and virtually.

- Led a comprehensive turnover program for 2,500 apartments annually, overseeing all stages from maintenance to move-in.- Effectively managed an eight figure yearly budget, leading a team of 15 direct reports.- Created a company standards playbook to be used with leasing and maintenance, bridging the gap in expectations.- Founded a subsidiary company to self-perform work, leading a team of 20+ employees while simultaneously managing all property subcontractors.