John Suzanne, Dsa, Cba® Email & Phone Number

Memphis, Tn, Us

• Led Enterprise Platform Practice and Strategy Architecture Team to align strategy, mature practices, and deliver architecture using tools like ARIS, IRIS, and Sparx.• Spearheaded Business Architecture Community of Practice Validation and Governance, focusing on core domains like Capability, Value Stream, and Organization.• Managed Vendor relationships, negotiating Master Service Agreements and Statements of Work for domestic, international, and offshore teams.

Dallas, Tx, Us

SWA - Architecture of Integrated Systems Consultancy (ARIS), Business Process ArchitectureSU - Project/Program Management, Process Improvement,Global Shipping, Supply Chain and ERPRandstad/Xerox/SunTrust - Revenue Systems, Banking/Lockbox

Dallas-Fort Worth, Texas, Us

-Lead, Technology Delivery, SAP Global Parts360 Supply Chain Project: Global Shipping Solution including Customs and Tax teams Engineering Change Control during the American/USAir Merger Solution Manager Early Watch, Alerting and Monitoring-Facilitator for AMR Maintenance and Engineering, Tech OPs Business Process Management Center of Excellence (ARIS) including one of the first large scale deployments to the Amazon Cloud

Atlanta, Ga, Us

-As a Senior Consultant, participated in the successful formation of Coca-Cola Refreshements' (CCR) Business Process Management, Center of Excellence (BPM-COE)-Aligned CCR's BPM-COE with CCR's Program Management Office and System Development Lifecycle• Localized the Coke One (CO) Global ARIS Business Process Driven SAP SolMan Template for North American (NA) Merger and Acquisitions Consolidation Strategy. CONA was used to facilitate CCR integration efforts now expected to capture total annualized savings of $550 to $600 million. See: http://assets.coca-colacompany.com/60/8e/20b6656f413d9c91b066cd6738d4/ko_earnings20120207.pdf

Wadsworth, Texas, Us

Knowledge Transfer / Social Media Project Manager at the world's best dual reactor nuclear operating company• Contributed to a 20% Total Cost of Ownership reduction for the SAP blueprint phase• Successfully bench marked IT from the CIO perspective with a Gartner balanced scorecard-driven capability maturity model approach• Implementation of System Development Life-cycle (SDLC) policies and guidelines with significant and immediate savingsRoles-Advisor: CIO and Senior VP -Enterprise Solution Architect, Enterprise Business Process Architecture-Risk and Compliance Project Manager-Program Management Office Advisor-Gartner Research Advisor

Memphis, Tn, Us

• Demand [Portfolio] Management of 190 FedEx Global Enterprise Revenue projects/programs representing over $35 million dollars worth of development effort spanning 4 regions and over 220 countries• Recognized $Billion Dollar Club member of the FedEx Global Revenue and Customer Customer Service Team• Use of vision, mission and shared values based coalition building to align various Program Management and PMO groups to a common purpose in support of FedEx strategy• Program Management Advisor for FedEx in support of Global Revenue, Customer Service and Marketing initiated Information Technology (IT) projects• Primary author of the FedEx 1Voice Global strategic plan and Global IVR Balanced Scorecard, including use of Lean Six Sigma methods that impact more than 400,000+ IVR calls on a daily basis• Advisor for MyFedEx.com & FedEx.com programs• Cross-departmental mentorship of four Master Black Belts • Mentored four new Project Management Professionals and four PM Analyst/Advisor PMP candidates whose projects were recognized for over $10 million dollars in annualized savings

Enterprise Consultant, Technical Lead and Business Process advisor for a Business Process and Distribution Management company serving the top Pharmaceutical Manufacturers and major airlines. · Successfully led the FedEx cross-operating company Enterprise Architecture ARIS pilot · Primary author of an industry benchmark, RFID, supply-chain research paper in partnership with the world’s largest paper products and packaging company with the world’s second largest pharmaceutical manufacturer· Authored the Validation Master Plan and Quality System for 3PL Pharma-Medical Supply Chain· Responsible for all aspects of managing Project Lifecycle from initiation through closure· Identified and corrected numerous process inefficiencies that could result in project/product failure

Data Systems Architect, Lecturer, Enterprise ConsultantVP, Director of OperationsCross-operating company consultancy and software development space included Software Engineering Institute Capability Maturity Model, Data Systems Architecture, Computer Aided Software Engineering, Quality Systems development, Advanced Programming Techniques, multi-tier client server, software reuse, process management, Enterprise Resource Planning (ERP), and Enterprise Application Integration (EAI). · Provided executive management for the Director of Network Engineering, Director of Software Development, Director of Sales and the Director of Marketing. Responsible for cross operating company Profit & Loss statements

Troy, Mi, Us

Use of structured software engineering with Lean Six Sigma methods and principles to provide technology-driven, business-focused solutions. · Decreased the full life-cycle development time for custom integrated electronic KANBAN manufacturing execution systems from 18+ months to less than 6 months· Order of magnitude: increases in software quality and decreases in testing and bug fixes

Lansing, Michigan, Us

Bachelor Of Arts, Economics And Computer Sciences

Mba Program, Strategy

Master Certificate, Six Sigma

Pre-Medicine