John Wilson Email & Phone Number

Charleston, Sc, Us

Orlando, Florida, Us

As Vice President of Product Management, I led the transformation of our Product and Technology function into a cohesive, industry-standard team, boosting engineering productivity and delivery by 55% and significantly improving our NPS. I spearheaded the creation and presentation of our annual roadmap to the Board of Directors, which included comprehensive market and competitive analysis as well as a one, three and five year strategic plan. Additionally, I established a product operations function to streamline product support across people, projects, systems, and processes. My expertise in cross-functional roadmap design and Generative AI has been recognized nationally by Vista Private Equity, and I have presented at multiple industry events. I lead a global team of over 25 product and UX professionals, directing a total team of 250 technologists.

Charleston, Sc, Us

- Develop, own, and drive strategic plans across the health insurance (payer) portfolio with more than $125M annual revenue. - Designed and launched the industry’s first quote-to-pay platform for health, ancillary and voluntary insurance products. - Identify key gaps in our product solutions and devise strategies to build/buy/partner to solve for our clients. - Develop multi-year strategic plans presented to senior executives and board members. - Represent Benefitfocus as a thought leader at recurring customer advisory groups, public forums, sales meetings and the press.

Charleston, Sc, Us

- Responsible for group performance and individual growth of a team of product professionals across a $100M+ software portfolio. - Position Benefitfocus as the nation's leader in benefit platforms through thought leadership in the market, trade publications, blog posts, panels and more. - Own the seller side of the Benefitfocus transition from a pipeline software business to a two-sided platform model, including oversight of $15M in R&D spend annually. - Ship solutions including a file-based enrollment offering, API-driven seller on-boarding, ETL automation solutions, software re-architecture projects and quoting and rating sales solutions. - Orchestrate the work of more than a hundred engineers, product owners, and quality assurance professionals. - Built API solutions to cut implementation time by 90%.

Charleston, Sc, Us

- Coached a remote team of solution engineers and proposal writers. - Collaborated with Platform Sales and Account Management to identify and create winning sales strategies and new product opportunities. - Outperformed sales quota 14 consecutive quarters. - Led business development across three organization into a single private exchange and presented solution to 42 state legislatures. - Administered the RFP process (30+ per month) for multiple aspects of the business including security, infrastructure, architecture, account management, etc., with a 90%+ finalist invite rate.

Charleston, Sc, Us

- Completed market opportunity assessments for new products. - Launched four new products to the market. - Accomplished department breakeven one year ahead of schedule. - Collaborated with a cross-functional team to design software and test solutions before shipping to enterprise and consumers clients. - Drove sales by traveling to clients and presenting software and media solutions.

Mt. Pleasant, Sc, Us

Managed and grew a newly purchased corporate housing company for a local entrepreneur. Responsible for personnel and general management and growth of the Charleston, Columbia, Augusta and Savannah markets. Managed general operations, sales, occupancy percentage, accounts receivable, client services and partnership management.

Buckhannon, Wv, Us

Graduate assistant football coach for wide receivers. Also, responsible for recruiting, technology, academic advising, film breakdown and special events.

Master Of Business Administration (M.B.A.)

B.S, Computer Science