Following Elements systems for providing a superior massage therapy experience for clients and members. Customizing massage based on client needs and preferences Providing a professional recommendation for next steps in a client’s treatment plan Creating SOAP/intake notes for each massage session

Responsibilities:Selling: Memberships (Converting new clients into members of the Wellness Program) Packages Gift Cards Additional Visits (Rebooking) Upgraded sessions such as longer sessions or hot stoneCustomer service-“Service Path” procedures and processes to ensure a flawless “Elements Experience” and a high level of client satisfaction and retention. Operations of the front desk : Scheduling, cash handling, calling clients to… Show more Responsibilities:Selling: Memberships (Converting new clients into members of the Wellness Program) Packages Gift Cards Additional Visits (Rebooking) Upgraded sessions such as longer sessions or hot stoneCustomer service-“Service Path” procedures and processes to ensure a flawless “Elements Experience” and a high level of client satisfaction and retention. Operations of the front desk : Scheduling, cash handling, calling clients to confirm and solicit business.Cleaning and sufficiently stocked with supplies Show less

Responsibilities of the Store Associate include: Achieve personal productivity and assist in meeting store sales goals. Engage customers to the advantages of opening and utilizing the Brooks Brothers credit card. Engage customers using a variety of tools such as Thank You cards and clienteling to promote customer relationships Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Utilize practices to minimize… Show more Responsibilities of the Store Associate include: Achieve personal productivity and assist in meeting store sales goals. Engage customers to the advantages of opening and utilizing the Brooks Brothers credit card. Engage customers using a variety of tools such as Thank You cards and clienteling to promote customer relationships Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Utilize practices to minimize losses from theft and poor inventory control. Assist in maintaining a clean, neat and organized store environment. Show less

Assisting Clients in buying and selling there homes

Responsibilities of the Keyholder include: Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise Provide exceptional customer service Capture all CRM data in accordance with Company guidelines Establish rapport with actual or potential customers Merchandise product in accordance with company guidelines Maintain a neat, clean, and professional working environment… Show more Responsibilities of the Keyholder include: Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise Provide exceptional customer service Capture all CRM data in accordance with Company guidelines Establish rapport with actual or potential customers Merchandise product in accordance with company guidelines Maintain a neat, clean, and professional working environment Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display Assist in the maintenance of merchandise control logs as designated by the Store Manager Follow all security and loss prevention procedures in accordance with corporate policies Service watches which includes sizing and battery changes as needed Show less

- Delivering a great Customer Experience. - Sharing product knowledge, walking customers to items, answering questions and offering suggestions- Work on the register- Bagging groceries- Stock the shelves- Building displays- Demonstrating delicious creations and frozen items at the demo station, also making suggestion to customers about how to serve the frozen items demoed in creative ways to change it up or save time.

- Supporting the Store Manager with operational processes in store and with supervising Sales Associates with a variety of functions to ensure the efficient management of the store.- Successful acting as Store Manager in the absence of the Store Manager by regularly creating growth of all metric during the Store Managers absence.- Analyzing business goal and objectives- Maintaining a strong selling culture- Creating a positive customer… Show more - Supporting the Store Manager with operational processes in store and with supervising Sales Associates with a variety of functions to ensure the efficient management of the store.- Successful acting as Store Manager in the absence of the Store Manager by regularly creating growth of all metric during the Store Managers absence.- Analyzing business goal and objectives- Maintaining a strong selling culture- Creating a positive customer experience through motivating and coaching associates in superior customer service- Assisting the store manager the business succession plan- Effectively managing scheduling and payroll expectations are being met.- Training associates- Assisting with any questions asked by associates or customers- Creating demonstration calender to showcase cookware and cutlery.- Maintained receiving and shipping records for the store, as well as leading bi-yearly inventories- Efficiently opening and closing the store and cashwrap in a timely manner- Effectively supervising and delegating work to Senior Sale Associates and Store Associates and provide Store Manager with input on store associates’ work performance and conducting corrective action when necessary- Creating contests to help improve moral and renew interest to help drive sales.- Assurance and point person on Visual Merchandising and monthly "CookBook" resets. Show less

· Daily replenishment of station: salad, vinaigrettes, sandwich prep, bread production, dessert and sauce prep.· Weekly creation of the dessert menu.· Service of 75-150ppl nightly.· Supervision of interns.· Sanitation of the station to prevent cross-contamination