-Manage a team of fifteen in Technical Services, Midrange Services, and User Services areas within IT Operations.-Key resource for troubleshooting and problem solving in all areas to include, MS Active Directory, MS SQL, MS Exchange, and vSphere.-Deployed new password management utility and migrated data from existing platform. Management and maintenance of PKI and certificate services, both internal and external.-Creating a new infrastructure monitoring service utilizing Splunk Enterprise and IT Service Intelligence (ITSI).-Assisting the Security Services team, as needed, with a focus on F5 and Check Point products.

-Technical lead for storage and virtualization environments. -Management and maintenance of Windows Server systems, Active Directory, MS Exchange, and MS SQL. -Assisted migration of data protection architecture from Symantec BackupExec to VMware VDP 6.1 with DataDomain.-Managed and coordinated an office relocation, consisting of procuring new equipment for office and server room, as well as coordinating with building owners and contractors.

-Technical lead for storage systems, virtualization platforms, Windows Server systems, Active Directory, MS Exchange, and MS SQL, across multiple sites.-Deployed an EMC VNX5200, migrating data from end-of-life EMC NS 480 and CX500 systems.-Designed new vSphere cluster in one location, including design of storage and networking architecture supporting multiple VLANs.-Provided guidance and mentorship to junior System Administrators in the areas of Active Directory, Exchange, SQL, and vSphere

-Supervisor for Technical Services team of eight responsible for Windows and Linux server systems, Cisco networking and telephony platforms, WebSphere and IIS, vSphere, Active Directory, MS Exchange and SQL, and multiple SANs (IBM, EMC, NetApp).-Assisted Security team with management of F5 LTM and GTM devices, as well as Check Point firewall management.-Responsible for internal Microsoft CA platform and external PKI services.-Implemented new infrastructure monitoring software and migrated data and monitors from previous platform

-Responsible for managing and maintaining customer IT infrastructures involving vSphere, VMware View, Windows Server systems, MS Exchange, and MS SQL.-Primary client was a large hospital/healthcare system where I provided on-site, remote, and hosted support for the EMR and practice management systems.-Tier-3 support for various clients.-Assisted client in migrating Exchange 2003 to Exchange 2010

-Design and implemented VDI infrastructure utilizing Citrix XenDesktop and HP Thin Clients.-Assisted in implementation of vSphere ESX 4.0 and migrated to ESXi 4.1 using HP ProLiant hardware, EMC Clarrion, and Cisco MDS fiber switches.-Migrated existing physical Exchange 2003 environment to a virtual platform.-Upgraded Exchange 2003 to 2010. Migrated Windows 2000 Server Active Directory to Windows Server 2008.-Managed and maintained Cisco 6500VE and 3750-e switches and ASA 5510 firewalls.

Part-time employee providing System Administration for all town departments

Implemented and supported Microsoft Business Solutions software at client sites