John Graham Email & Phone Number

Herndon, VA, US

Herndon, VA, US

• Worked closely with customers to understand their current technical environment, key business drivers, and future technology requirements
• Architected technical solutions designed to address specific business challenges
• Developed and established strong relationships with strategic clients and industry partners
• Performed post-sales technical delivery and upgrades of datacenter and hybrid cloud solutions, including storage, servers, hypervisors, top-of-rack switching, backup and monitoring systems
• Conducted technical research and testing of new infrastructure products
• Performed proof of concept engagements on behalf of customers against technology requirements

Virginia Beach, Virginia, US

• Provide technical consulting services to clients, specializing in NetApp storage solutions, enterprise backup solutions, disaster recovery planning, and highly-available system design solutions.
• Write formal reports analyzing customer environments and providing customized recommendations for business continuity planning, system performance tuning and system and storage best practices.
• Build and document new practices around storage service offerings.
• Manage and provide development paths for other storage engineers.

• Provided technical consulting services to clients, specializing in NetApp storage solutions, Sun platform design and integration, Solaris performance tuning, disaster recovery/business continuity planning, and.
• Provided presales guidance, professional recommendations, hardware and software implementation, site-wide auditing, and direct support of installed Sun/Solaris systems, IBM pSeries/AIX systems, Linux Systems, and.
• Wrote formal reports analyzing customer environments and providing customized recommendations for business continuity planning, system performance tuning and system and storage best practices.
• Delivered on-site, on-demand troubleshooting and repair of Sun hardware and software to contract clients.

Norfolk, VA, US

• Served as postmaster and DNS administrator of multiple domains, in a multi-level classified environment
• Provided hardware and software installation, user account management and technical support for Sun Microsystems and Digital servers, with Sun and Windows NT client workstations
• Served as technical lead and provided mentoring to junior system administrators
• Developed lesson-plans and conducted both on-the-job and weekly classroom training of new personnel in the field of UNIX system administration

Randolph AFB, TX, US

• Performed critical software updates and network node configuration chages for a multi-level, secure computer network consisting of nodes across the United States
• Designed, coded, tested and distributed software to report and track personnel accountability and weekly accomplishment
• Provided continuing development of client-server software designed to track, coordinate and report on in-house software development
• Developed and executed test plans and provided test data for verification of software updates to existing systems
• Performed quality-assurance board-member duties in support of Air Force Quality initiatives