John Oppelt Email & Phone Number

Chester, Ny

Valley Cottage, New York, United States

Oversee repair technicians involved in repair and production of new in-house product and 3rd party repairs. Train new and existing employees. Maintain timesheets. Perform yearly reviews of employees. Establish project timelines and delegate tasks. Preparing and packaging products for shipping. Repairing dental handpieces. Use of various software programs including IFS, MS Word, Excel & Outlook.Selected accomplishments: Collaborated with IT in customizing IFS (ERP software) to better fit needs of repair and production at Johnson Promident. Identified each team member's strong suits and helped to focus their efforts in those areas by assigning specific work which increased employee satisfaction. Developed incoming / outgoing action plan for repairs helping to streamline processes. Identified labor vs. cost of repairs and adjusted pricing or eliminated certain models from the repair portfolio which saved time and money. Managed proper stock of parts and ordered materials to ensure repairs were completed in a timely manner. Served as “Service writer” estimating repairs and communicating with dealers to maintain workflow.

Valley Cottage, New York, United States

Repaired dental handpieces. Prepared estimates for repair. Ensured proper stock of parts and ordered materials.Selected accomplishments: Developed and wrote Internal Repair and Training Manual ensuring consistency in procedures and processes and assisting new employees by having resources available with instructions and guidelines. Assisted in development and testing of new products to ensure those products would be supported properly and that released product was market ready.

Monroe, New York, United States

Assembled and installed stairs with a team. Independently installed wood railing systems in new and existing homes and commercial buildings. Verified / Pulled / Packed material from the warehouse.