John Torres Email and Phone Number
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I have been exploring opportunities in the Information Technology area. My contributions to the field have been significant, as is evidenced by my technical and management skills. As you can see in my resume for the last six years I have worked with first Xerox and then Atos at a Desktop Support Center Supporting the over 5000 employees of the University of Massachusetts Medical Center. I also worked with On Site Computer Repair and was the Lead Technician at Distribution Management Systems and as a Senior Field Engineer at Motorola just after they had acquired SCA (Software Corporation of America) installing Servers that were primarily designed to work with the Premier MDC application. The Towns of Cheshier and Wallingford were my accounts. My accomplishments and areas of expertise are outlined on the enclosed resume.When I was with IBM during the years of 1987 to 1994 I was the Facility’s Technical Representative and interfaced with Vendors, Customers, and Hardware Technicians as well as supported 1100 Desktop Users. We also had two IBM AS/400 machines where I assisted in establishing Client machine connectivity via 5150 Emulation. I was also the go to person for any software purchases where I would receive a request, get a price and approach management with the request.I am very well versed in Backup and Disaster Recovery Scenarios and am aware of the speed of Disk to Disk Backup and the safety of off site Tape Backup. Other assets and strengths include perseverance, sound decision-making, zest for challenge, and excellent teamwork skills. My ability to oversee multiple projects with ease attests to my overall style, as well as emphasis on customer satisfaction. Obviously, problem solving has been an important component in my vision for success. I would welcome the opportunity to join a top flight team concerned with quality customer service patterns. I look forward to our conversation.
On Site Computer Repair
View- Website:
- on-sitecomputerrepair.com
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On Site Computer RepairMilford, Ct, Us -
Windows Network EngineerOn Site Computer Repair Oct 2017 - PresentInstall and Support both on site and remotely all Windows Operating Systems. Microsoft Registered partner and MCSE. Symantec and Diskeeper Partner.Involved in the Beta Testing of Windows 7. Support Windows Server 2003, Exchange, Symantec Backup Exec, Microsoft Office.
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Windows Network And Applications SupportXerox And Atos For Client Umass Medical Center Sep 2011 - Oct 2017For over 5000 employees work at First Level Support at the University of Massachusetts Medical Center's Hospital. For all Medical Applications as well as Active Directory and Email Exchange issues.
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Systems EngineerIntegrated Solutions May 2006 - May 2008UsSenior Technical Engineer for Small Business Customers. Majority of the Customer Set are Private Clubs located in Greenwich, CT and Mamaroneck, NY. We also support a major specialization job placement corporation in White Plains, NY. We specifically support the Microsoft Windows 2003 Server and the Microsoft Windows 2003 Small Business Server. For the Private Clubs we also support the POS Client Workstations. We act as the Third Party Information Technology Department for over 200 customers. -
Sr. Network EngineerDistribution Management Systems Jul 2003 - Apr 2006Worked extensively installing, configuring, & supporting Windows 2003 Server Networks with Active Directory, MS Exchange 2000 & 2003. Migrations from WINNT & WIN2K Domains to WIN2K3 Domains, Backup Exec, Live State, Arc Serve (All three used in Disaster Recovery), McAfee & Symantec AV, Diskeeper. Level One & Two trouble shooter supporting over 200 customer networks with WIN2K3 Exchange & Application Servers, where ISA was employed to access applications and Web Site pages, WIN2K, WINXP Networks. Instructed customers on how to properly maintain their server. Supported National & International customers.
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Network EngineerOn Site Computer Repair May 2002 - Jul 2004Installed and supported Client and Client Server machines for both Small Businesses and Home Users.Installed Cisco and Linksys Routers, Hubs, and Switches.Installed and setup DSL and Cable Modems.• Operating systems supported: WINXP (Professional & Home Editions), WIN2K Professional, WINME, WIN98.• Applications supported: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Word Perfect Office 11, Norton Internet Security (Firewall), Norton SystemWorks (Antivirus, Utilities), Norton Ghost, Symantec PCAnywhere, Adaware 6, Adobe Acrobat.
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Sr. Field EngineerMotorola May 2002 - May 2004Chicago, Illinois, UsInstalled, setup, and upgraded network and stand alone servers for customers in 21 different states, Trained all levels of users from Senior Managers to Administrators. Level One trouble shooter and initial customer contact supporting WIN95, WIN98, NT 4.0, and WIN 2000 Clients and Servers.• Assumed Back-Up responsibilities for other Field Engineers with highly satisfied repeat customers often being requested for future service by customers.• Proven ability in installation area to engage in productive discussions with those who use the network/server and to resolve any problems along the way.• Demonstrated ability to interface with multiple departments and vendors.• Delivered the successful implementation and conversion of improved Dispatch/Query initiative -
Network AdministratorImi Systems @ Ibm Somers, Ny Jul 1995 - May 2000Installed, setup, and upgraded network servers. Assigned as Level Two trouble shooter for any network malfunction on servers. Supported WIN95, WIN98, and NT 4.0 client workstations which communicated with the servers via TCPIP and NETBEUI.• Teamed with other administrators to migrate OS/2 2.l and Novell 3.12 Domains to a Microsoft Windows NT 4.0 Domain resulting in more efficient servers for the IBM Global Services Accountant’s Domain. The Hyperion and Lotus spreadsheets were more easily accessed from the file servers across the LAN.• Support a Worldwide organization employing Citrix Winview, and Winframe, to access the Hyperion database on Novell Servers.
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Network Support SpecialistIbm Aug 1987 - Nov 1994Armonk, New York, Ny, UsInstalled, Maintained, & Trouble Shot facilities technical equipment including LAN, Telephone System, and Software. Supervised two Technical Support Staff & Remote Desktop Technicians. Promoted from Customer Service Division Dispatch to Technical Division Project Manager for upgrading 300 PCs, supervised and trained 5 contracted employees. Project completed on time and within budget. Initiated, lead, and designed implementation of centralized LAN Domain roll-out that enabled Marketing Representatives and System Engineers to share and access accurate data from one combined source. -
Electronic Delivery SpecialistIbm 1987 - Sep 1994Armonk, New York, Ny, UsAt the Marketing, Services, Service and Guided Learning Center at 500 Mamaroneck Avenue, Harrison, NY I was the go to person for all of the Facility's Technical Systems. I ran the OS/2 LAN/WAN and the ROLM 9751 Telephone Switch and ACD. -
Electronic Delivery SpecialistIbm 1978 - 1994Armonk, New York, Ny, Us
John Torres Skills
John Torres Education Details
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New Horizons, Trumbull, CtWindows Networking -
The College Of New RochelleLiberal Arts -
Power Memorial AcademyAcademic
Frequently Asked Questions about John Torres
What company does John Torres work for?
John Torres works for On Site Computer Repair
What is John Torres's role at the current company?
John Torres's current role is Windows Network Engineer at On Site Computer Repair.
What is John Torres's email address?
John Torres's email address is ra****@****aol.com
What is John Torres's direct phone number?
John Torres's direct phone number is +120346*****
What schools did John Torres attend?
John Torres attended New Horizons, Trumbull, Ct, The College Of New Rochelle, Power Memorial Academy.
What skills is John Torres known for?
John Torres has skills like Lan Wan, Disaster Recovery, Computer Networking, Windows Server, Microsoft Office, Networking, Switches, Servers, Cisco Technologies, Troubleshooting, Microsoft Certified Professional, Cisco Systems Products.
Who are John Torres's colleagues?
John Torres's colleagues are David Stroman.
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