John Trayner Email & Phone Number

Milton Keynes, Gb

Milton Keynes, England, United Kingdom

Olney

Returned to work with the leading key management provider. In a role which will make full use of my broad industry experience and unique Key and Asset Management expertise to offer the best solutions to a range of customers. As a Sales Engineer in the Pre-Sales Team I am there to offer technical advice on the best way to make use of an implement a Traka system. Coming up with innovative solutions to customer and colleague issues!

Milton Keynes, United Kingdom & Spalding

Managing the growth of Deister Security Solutions in the UK Market. Working closely with Channel partners to offer full project and product support across the deister range of security solutions. Working to increase awareness of the deister brand and general marketing in appropriate verticals where deisters expertise and experience can offer significant advantages. Project managing major UK and Ireland based projects for deister.

Milton Keynes

I have over all responsibility for the UK operations of ecos systems which involves the day to day running both commercial and operational aspects of the company. I have set the company up within the UK market and I have recruited and run a dedicated and motivated team of people growing the brand and product in the UK.I have worked to setup and develop a small business unit from scratch with an excellent product range and solution to present to the UK market place. We have a fully functional business unit with warehouse and production functions and facilities. Experienced Sales and service, support teams. with effective marketing plans and collateral in place and developing the business forward.General ManagementBrand AwarenessBusiness Start-upBusiness StrategyNegotiationClient RelationsService and Support ExpertiseWeb Presence DevelopmentBusiness System design and implementationBest PracticeProject ManagementProduct ManagementCommercial ManagementBusiness Development

Milton Keynes, United Kingdom

Managing an International client base of subsidiaries and distributorsInternational business Development in particular India, South America, the Middle East.Project management of UK and international installationsInternational technical sales support to provide bespoke solution to new businessInternational technical after-sales support Product and commercial trainingKey support for UK sales technical and project teamsNegotiationChannel ManagementClient RelationsProduct Management, managing the development of the product for the global market place. Working with sales, marketing and development teams to actively promote and develop the product.KEY ACHIEVEMENTSYear on Year Channel growth within the ROW region.The implementation of a direct presence for Traka in India through an agent and the managing of the business strategy in the country.The Development of initial business in South America through distribution and direct sales.Project management and installation of Traka products in regions not covered by the distribution network including India, Cyprus and Crete.SKILLSChannel ManagementBusiness StrategyClient RelationsNegotiationManagementMicrosoft Office SuiteMicrosoft SQLProject ManagementKey Account ManagementProduct ManagementCommercial ManagementBusiness Development

Milton Keynes, United Kingdom

To build up and grow the customer services / after sales team within Traka plc. Manage a diverse department of Account Managers / Project Managers; Engineers and Technical support help desk staff. To manage the After sales process from the receipt of order to the successful Installation and implementation of a solution and manage the ongoing relationship with that customer through the efficient running and management of the Customer service teams.KEY ACHIEVEMENTSThe growth and management of a customer service team to cope efficiently with the growing business including Engineers, Technical support help-desk, and Account / Project management.Implementing a stratagem and commercial action plan for the growth of maintenance sales resulting in an increased year on year growth in maintenance contractsIntroduction of processes and procedures in relation to all aspects of customer management and relationship.Project managing company projects to streamline processes including implementing the Microsoft Dynamics CRM system to a bespoke specification produced by myself.In house training of existing and new staff and training of external visitors, distributors, sub-contractors. In technical and commercial aspects of the product.Product Management, managing the development of the product for the market place. Working with sales, marketing and development teams to actively promote and develop the product.SKILLSCustomer ServicesClient Relations Microsoft OfficeMicrosoft CRM DynamicsMicrosoft SQLNegotiationManagementBusiness StrategyProduct ManagementCommercial ManagementProject ManagementOperations Service ManagementCustomer Service Management

Milton Keynes, United Kingdom

Installation and project management of physical security hardware and related administrative software. Project management of installations in government agencies including the police and government ministries such as the Foreign and Commonwealth Office. Maintaining revenue from existing customer accounts and achieving returning custom through business relationships.KEY ACHIEVEMENTSSuccessful implementation of systems in a variety of environments and market places. Building of lasting relationships with continuing revenue stream for the company.Project management of many company 'firsts'.SKILLSProject ManagementClient RelationsMicrosoft OfficeMicrosoft SQLNetworkingAccount ManagementProduct DevelopmentTraining

Manage national accounts with regard to their website and online ordering.Selling and up-selling to key accounts.Offering advice regarding web presence and marketing to nationally recognised companies and organisations.Project management of new web developments from design stages through to go live.KEY ACHIEVEMENTSDeveloping a leading website design for a leading leisure organisationDeveloping a new product line for the company in interactive kiosks with the first being installed at HMS Belfast London.Cultivating relationships with partner companies and external suppliers.Securing significant business with existing and new accountsSKILLSClient RelationsNegotiationMicrosoft Office SuiteMicrosoft SQLProject ManagementKey Account ManagementProduct ManagementBusiness Development

Job RoleManagement of ICT network and infrastructure.Management of business systems and online ordering system.Managing sales order processing department, later all main administrative staff.Project management of all major works in the company.Responsibility for health and safetyResponsibility for facilities and the ICT network.KEY ACHIEVEMENTSGrowth of sales order processing department from 180 orders a day to 480 orders a day.Developing and introducing an online ordering system.Planning and implementing a restructure of the company's ICT infrastructure.Deputising for the Operations Director.SKILLSCustomer Service ManagementClient RelationsManagementMicrosoft Office SuiteMicrosoft SQLProject ManagementKey Account Management

Milton Keynes, United Kingdom

NVQ Assessor in Retail and Customer Services; NVQ Assessment of Retail and Customer Services candidates in their environment.Assistance with classroom training for in house students.KEY ACHIEVEMENTSAble to successfully manage a group of candidates at one time.Directed the candidates, progressing their knowledge and skills.Able to follow the NVQ course and write accurate observations to enable a number of candidates to gain their NVQ.Effective management of this highly administrative role.

Showroom sales and management of staff on shop floor.Cashing up at the end of the day and keyholder to open and close the shop.KEY ACHIEVEMENTSTop Salesman for entire service at Evesham Micros.Promoted from Salesperson to Assistant Showroom Manager.SKILLSSalesManagementNegotiationSupervisionKey holding

JOB ROLECreated the daily work schedule for the production line.Managed customers' accounts.Managed the communication between warehouse and dispatch.Liaised with the production manager to ensure orders were processed according to schedule.KEY ACHIEVEMENTSGiven sole responsibility for a key account.

Bachelor Of Arts - Ba (Hons), History, 2:1 (Hons)

Studyied History part time, a deep love of mine; at the open university. A great subject and a great way to learn, plenty of time.

Gcse, A Levels, C And B Grades

Activities and Societies: Duke of Edinburgh Silver and Bronze

Education record

Education record