John Slone Email and Phone Number
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John Slone personal email
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Respected, trusted, and forward-thinking leader in technical support services with proven record of aligning people, processes and systems with strategic business initiatives. Dedicated to teaming with business partners to remove inefficiencies and reduce operating costs through the effective use of technology and best practice methodologies. Career Highlights* Management: Over 15 years of experience leading highly effective teams responsible for maintaining essential business functions. An accomplished people leader that expanded and optimized team capabilities and performance. * Strategic Business Partner: Facilitated key leadership teams with the goal of creating and implementing technology plans and initiatives to address business priorities. Led training initiatives to ensure technology change readiness and acceptance.* Operational Structure: Redesigned multiple internal teams’ support roles to address operational impediments to achieving business goals.* Systems Development: Led multiple system upgrades and software redesigns to dramatically reduce services and operational costs.* Communication: Spearheaded company-wide communication campaigns focused on technical initiatives and awareness.Specialties: Business Support Management, Operational Structuring, Process Improvement, ITSM System Administration, Service Management, Vendor Relationship Management, Project Management, Application Training, Technical Training, and Strategic Planning.
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Senior Manager At Enterprise Fleet Management (Efm)Enterprise Fleet Management Jul 2022 - PresentSt. Louis, Missouri, Us
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Network/Telecom ManagerEnterprise Fleet Management Jan 2019 - PresentSt. Louis, Missouri, Us
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It Support And Change ManagerSoft Surroundings 2012 - PresentSt. Louis, Mo, UsRespected, trusted, and forward-thinking leader in the areas of IT services support, project management, technology development, and process improvement with a strong record of aligning customer and user needs with business requirements while improving operational efficiencies and business results. Devoted to partnering with internal business leaders to align technology development and systems support with business drivers. -
It/Telecom Services ManagerHome Decorators Collection / Home Depot Direct 2007 - PresentAtlanta, Ga, UsReporting to Senior IT Manager and indirectly reporting to Director of Customer Services – manage service desk team, systems and call center technology. Specializing in the management of desktop support services and telecommunication systems. Partner with business units to provide application training and development. Responsible for team management, setting/maintaining service levels, internal customer satisfaction, staff training, systems security, project management, solution deployment/development, desktop and systems troubleshooting, contract management/negotiations and vendor relations. -
Technology ManagerKnight/Williams Corporation - Knights Direct 2000 - 2006Reporting to director of customer service – deployed, developed and managed call center systems for 250 seat call center and several catalog lines of business as well as corporate telecom systems for 500+ employees over 10 separate facilities. Specialized in telecommunication systems and services with a strong emphasis toward developing and implementing technology plan and operational and system efficiencies within the call center environment and wider corporate telecom systems.
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Transportation PlannerCumberland Valley Area Development District Mar 1993 - Jan 2000Working with local community officials to prioritize transportation needs to enable allocation of funds.Working with state and local officials to develop short and long term transportation plans.Administering transportation loan and grant projects.
John Slone Skills
John Slone Education Details
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Eastern Kentucky UniversityGeography/Planning
Frequently Asked Questions about John Slone
What company does John Slone work for?
John Slone works for Enterprise Fleet Management
What is John Slone's role at the current company?
John Slone's current role is Senior Manager at Enterprise Fleet Management (EFM).
What is John Slone's email address?
John Slone's email address is jo****@****pot.com
What is John Slone's direct phone number?
John Slone's direct phone number is +131452*****
What schools did John Slone attend?
John Slone attended Eastern Kentucky University.
What skills is John Slone known for?
John Slone has skills like Project Management, Management, Call Centers, Leadership, It Management, Project Planning, Troubleshooting, Project Coordination, Customer Service, Technology Planning, Service Desk Management, Integration.
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