Sr. Director, Post-Sales Operations, Meta Reality Labs
Current
Mar 2022 - Present
AeroLeads people directory · profile
John Sturm Email & Phone Number
Sr. Director, Post-Sales Operations at Meta Reality Labs
at
Meta
1 work email found
@fb.com
3 phones found area 508
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Director, Post-Sales Operations at Meta Reality Labs
Location
San Francisco Bay Area, United States, United States
Who is John Sturm? Overview
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Quick answer
John Sturm is listed as Sr. Director, Post-Sales Operations at Meta Reality Labs at Meta, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at fb.com, phone signal with area code 508, and a matched LinkedIn profile for John Sturm.
John Sturm previously worked as Sr. Director, Post-Sales Operations, Meta Reality Labs at Meta and Director, Post-Sales Operations, Meta Reality Labs at Meta. John Sturm holds Business Administration And Management, General from Northeastern University.
Company email context
Email format at Meta
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{first_initial}{last}@fb.com
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AeroLeads found 1 current-domain work email signal for John Sturm. Compare company email patterns before reaching out.
Profile bio
About John Sturm
Customer Experience Professional with a proven track record of developing world class, global, EX and CX focused teams that utilize cutting edge technologies to drive results. Unabashedly curious, my passion is to blend innovation, experimentation and customer centricity to test small and deploy big. Keeping a lens on efficiency and continuous improvement, I love to deliver exceptional experiences with a culture first, mission driven team.
Listed skills include Software Implementation, Project Management, Program Management, Strategic Roadmaps, and 46 others.
Current workplace
John Sturm's current company
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14 roles · 28 years
John Sturm work experience
A career timeline built from the work history available for this profile.
Director, Post-Sales Operations, Meta Reality Labs
Global Director of Customer Service, Customer Experience and Reverse Logistics in the Meta Reality Labs Division
Jun 2019 - Mar 2022
Board Advisor
Current
Oct 2021 - Present
Global Customer Experience Director
Global Director of Customer & Digital Service and Customer Experience teams
Jul 2016 - Jun 2019
Director, Worldwide Services, Repair And Customer Experience
Focusing on improving customer care and providing a consistent experience across customer touch points in Service, Repair and Customer Care, developed and implemented strategies to ensure continued business growth. Led an 8-person global management team to provide IT Service & Repair, Reverse Logistics, Operations and Solution Delivery for 2,000+ call.
Nov 2014 - Aug 2016
Director, Member Experience Technologies
Set the strategic direction and facilitated tactical delivery of the Application Development organization focused on the customer experience. Leading a team of 5 Managers and 40 staff members, ensured support of 3,000 agents in 6 call centers in 2 languages and managed $9M P&L in a fast-growth work environment. Coordinated an effective blend of.
Jun 2011 - Nov 2014
Sr. It Program Manager
Js Consulting, Llc
I provided consulting services to support the technology and service needs of various clients. I served as Senior IT Program Manager, Rackspace Hosting, where I implemented a partner channel sales CRM solution (salesforce.com) to enable effective tracking and management of sales leads. I also drove the design of a $3.5M IT Project Management Office and.
2008 - 2013
~5 yrs
Consultant - Microsoft Program Manager
2010 - 2010
Program Manager - Next Generation Programs
2009 - 2010
~1 yr
2008 - 2009
~1 yr
Vice President, Customer Experience, Store Logistics & Change Management
Leading the development and implementation of the “Fast and Instant” customer experience initiative, I also provided day-to-day operational management of this program that delivered instant debit cards and checks and expedited the new account opening process. I led a cross-functional team through the $24M redesign of retail banking’s account origination.
2003 - 2008
~5 yrs
Consultant, Senior Process Engineer
2002 - 2003
~1 yr
Business Consultant, Enhanced Services & Sales
2000 - 2001
~1 yr
1998 - 2000
~2 yrs
1 education record
John Sturm education
-
Northeastern University
FAQ
Frequently asked questions about John Sturm
Quick answers generated from the profile data available on this page.
What company does John Sturm work for?
John Sturm works for Meta.
What is John Sturm's role at Meta?
John Sturm is listed as Sr. Director, Post-Sales Operations at Meta Reality Labs at Meta.
What is John Sturm's email address?
AeroLeads has found 1 work email signal at @fb.com for John Sturm at Meta.
What is John Sturm's phone number?
AeroLeads has found 3 phone signal(s) with area code 508 for John Sturm at Meta.
Where is John Sturm based?
John Sturm is based in San Francisco Bay Area, United States, United States while working with Meta.
What companies has John Sturm worked for?
John Sturm has worked for Meta, Mandela Legacy, Bose Corporation, Motorola - A Lenovo Company, and Unitedhealth Group (Formerly Catamaran Rx).
How can I contact John Sturm?
You can use AeroLeads to view verified contact signals for John Sturm at Meta, including work email, phone, and LinkedIn data when available.
What schools did John Sturm attend?
John Sturm holds Business Administration And Management, General from Northeastern University.
What skills is John Sturm known for?
John Sturm is listed with skills including Software Implementation, Project Management, Program Management, Strategic Roadmaps, Outsourcing Management, Itil V3 Foundations Certified, Crm Integration, and Telecommunications Billing.
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