Inspiring organizations to eliminate manual repetitive work through cybersecurity automation research

Led initiatives for professional services, enterprise onboarding, training, certification, and technical content based marketing

First US based technical post-sales resource focused on onboarding and enablement

First technical post-sales customer engineering resource that built a team leading onboarding and implementation of services offerings including Managed Detection & Response, cloud security monitoring, and honeytoken programs

Developed Managed Network Detection & Response (MNDR) managed services offering which included platform management, detection content creation, and threat hunting capabilities

Assisted with the design and implementation of new network architecture for two highly active and business-critical data centers. Infrastructure implementation included Check Point firewalls, IPS, Blue Coat web proxies, Brocade switching fabric, F5 vCMP based hosts. Provided expert support in migrating servers and applications from legacy networks to new data center networks with minimal downtime.Implemented Elasticsearch, Logstash, and Kibana (ELK), a large scale data analytics system, which gathers and correlates hundreds of gigabytes in events daily from firewalls, IPS, web proxies, Cylance Advanced Threat Protection, and networking devices, granting newfound insight for network operations.Introduced Duo Two-Factor authentication for all security and network devices. Implementation was expanded to outsourced managed service providers during tenure. Developed portal for self service management of two-factor tokens.Produced highly detailed documentation for all aspects of new data center design.Trained and transitioned network infrastructure systems to Apria resources.Created internal applications in Python (Flask) for Apria resources to use which optimizes daily operations, troubleshooting, and migration tasks.

Product and configuration expert for Cisco ASA firewalls, Check Point firewalls, Blue Coat proxies, Sourcefire IPS, RSA SecurID, and FireEye security appliances.Transitioned and upgraded Sourcefire IPS with default monitor policies managed by third party vendor to inline protection mode managed by security teams.Developed DDoS response playbook, participated in testing of plan, and helped with remediation activities.Wrote tools to maximize productivity of daily operations and large projects utilizing Python, Perl and PHP.Remediated major security vulnerabilities, such as Heartbleed, and provided technical guidance of threats to groups including corporate communications, international entities, and third party vendors.

Provide technical support to a diverse group of clients via phone and email.Troubleshoot, test in virtual lab environments, and resolve issues for Check Point firewalls, Blue Coat proxies, Juniper firewalls and SSL VPN appliances, and F5 load balancers. Clients include Fortune 100 companies.Perform managed services for banks, universities, and healthcare: approve change requests, implement rule changes, monitor environments, and troubleshoot issues.Develop and document procedures for upgrades and implementation of integrations including SNMP, RADIUS, Active Directory, and syslog.Communicate quickly and efficiently between vendors and clients should issues arise that need to be escalated.Train & mentor new employees on technical knowledge needed to perform job duties.