John Tuckner Email & Phone Number

Inspiring organizations to eliminate manual repetitive work through cybersecurity automation research

Led initiatives for professional services, enterprise onboarding, training, certification, and technical content based marketing

First US based technical post-sales resource focused on onboarding and enablement

First technical post-sales customer engineering resource that built a team leading onboarding and implementation of services offerings including Managed Detection & Response, cloud security monitoring, and honeytoken programs

Developed Managed Network Detection & Response (MNDR) managed services offering which included platform management, detection content creation, and threat hunting capabilities

Assisted with the design and implementation of new network architecture for two highly active and business-critical data centers. Infrastructure implementation included Check Point firewalls, IPS, Blue Coat web proxies, Brocade switching fabric, F5 vCMP based hosts. Provided expert support in migrating servers and applications from legacy networks to new.

Kansas City, Missouri Area

Product and configuration expert for Cisco ASA firewalls, Check Point firewalls, Blue Coat proxies, Sourcefire IPS, RSA SecurID, and FireEye security appliances.Transitioned and upgraded Sourcefire IPS with default monitor policies managed by third party vendor to inline protection mode managed by security teams.Developed DDoS response playbook.

Provide technical support to a diverse group of clients via phone and email.Troubleshoot, test in virtual lab environments, and resolve issues for Check Point firewalls, Blue Coat proxies, Juniper firewalls and SSL VPN appliances, and F5 load balancers. Clients include Fortune 100 companies.Perform managed services for banks, universities, and healthcare.