John Turnham Email & Phone Number

Wallet Inc. is a B2B2C SaaS provider to retailers, hotels, casinos, restaurants, and service providers. The Wallet Platform equips merchants with a customer lifecycle management system to attract new visitors, accumulate subscribers, convert more customers, and reward loyal members. The platform combines elements of CRM, marketing, messaging, mobile payments, and customer loyalty for a complete suite to manage engagement. Primarily focused on mobile technologies, from SMS/MMS messaging, to personalized discounts w/ QR codes, point-of-sale integration / partnerships, automated white-labeled mobile app generation, and dozens of other useful tools to optimize B2C customer engagement.A few of my responsibilities as Founder & CTO:» Technical lead and systems architect for scalable cloud-based infrastructure.» Co-author of patents, licensing agreements, contracts and other intellectual property.» Co-author of specifications, manuals, system architecture, test cases, use cases, and project plans.» Point of contact for all technical discussions with certification authorities, licensing authorities, independent industry associations, strategic partners and similar third parties.

Just as the name suggests, this company provides a range of custom intranet and internet solutions. My role was the following:» Technical architect and team manager for the delivery of all software development projects. » Proficient in various skills to plan, design, develop, implement, and support tech initiatives.» Led mobile dev team to create apps for Android, iOS, Windows Mobile, and Blackberry devices.» Advocate for many technologies, platforms, and languages which could produce results quickly.» Served all industries, with clients ranging from the following: Government, Banking, Finance, Accounting, Real Estate, Pharmaceutical, Manufacturing, Health, Restaurants, Tourism, Automobile, Entertainment, Emergency Preparedness and Non-Profit Organizations.

Originally intended for prototyping various start-up concepts, this company has taken me all around the globe to consult on various projects and develop new intellectual property.» Founded for consulting contracts, start-ups & collaborating with technical entrepreneurs.» Inventor of patents & trademarks with a focus on licensing / sub-licensing proprietary IP.» Outlet for networking with entrepreneurs, investors, technologists, and small business owners.» Consultant to Bank of America as contracted between 2010-2013.

Charlotte, Nc, Us

» Software architect and project technical lead for the Strategic Business Alliances division, responsible for redeveloping Countrywide’s Business-To-Business systems for the Bank of America merger. The acquisition of CFC involved a technology migration away from a 100+ million-dollar investment in IBM’s Lotus Domino technology. I was responsible for prototyping solutions for the business to review, establishing the software & hardware architecture, and locating the talent that would deliver on this initiative.» Managed both onshore and offshore teams that consisted of software architects, programmers, database developers and database administrators while collaborating with Business Analysts and Quality Assurance team members to provide high quality solutions.» Led the assimilation of business and system requirements, encompassing all new detailed system specifications: Sequence & state-machine workflow diagrams, UML models, date sensitive system events / triggers, system notifications, automated alerts, security / roles-based access matrices, data-field mapping, system integration points, use cases, and wire frames of the user interface.» Frequent collaboration with all levels of management and staff to adequately understand the needs of the business and provide the technical vision for the software. These meetings occasionally resulted in a re-assessment of the underlying business process to offer further automation and leverage cutting-edge technologies to make the division more efficient.

Developer IV, CWInsider.com – Countrywide’s B2E Portal:» Over a three year period, our team converted this single-tier proof-of-concept website into a mission-critical application which facilitated $2 billion of daily financial transactions. System up-time and efficiency being of premium importance, since downtime could result in the loss of millions of dollars.» Increased web-mail availability from 86.7% to 99.6% by developing server health monitoring processes which included: self-healing capabilities, integration of load balancing layers, and proactive alerting mechanisms to cycle servers gracefully.» Developed numerous Single-Sign-On connectivity solutions for employees to securely transfer between applications from a single entry point. These SSOs were audited on a regular basis by our Information Security department, to ensure that strict corporate policies were met, and sensitive data was transmitted securely.» Migrated to a full SOA architecture to maximize performance, availability and reliability.Developer III, Countrywide.com – Countrywide’s B2C Portal:» Interim developer for a data aggregating project in which customer loan data is merged with data from other divisions (Banking & Insurance) This was accomplished through various intranet web services.» Interim developer for an anti-phishing security initiative, achieved through customer-based image recognition.» Enhanced custom administrative tools used by quality assurance and release management teams during code deployment to various SDLC environments: Dev, QA, Staging, Production, and BC/DR.Developer II, TechInsider – Countrywide’s IT Knowledge Base:» Developed in multiple programming languages, this was a centralized forum and knowledge base for Countrywide’s technologists to share code, opinions, and promote new ideas.» Implemented customizable RSS news feeds which enabled users to stay up-to-date on new technology & banking best practices.

Over 15 years ago, this was my first attempt at entrepreneurship as founder of a small web development shop. This introduced me to a much broader range of projects and technical solutions, which led me to banking software in future years. A few noteworthy accomplishments are as follows:» Developed database management tool for Hewlett Packard & Bertelsmann Services Inc. which generated a unique schema and database for each user’s needs, along with a matching UI for capturing data input.» Peer reviewed the development of a Latin web-based portal which was aimed to service Central and South America. It offered many free services like local news, weather reports, sports and more which are customized to the specific country the user is from.» Delivered on numerous contracts to repair complex B2B or B2C web applications.

IMS is where I developed my passion for programming, by working alongside many talented software developers and database administrators. My duties and accomplishments include the following:» Responsible for web-enabling legacy Perl applications.» Developed B2B website for the Latin Business Association in Los Angeles, in which members have bidding, instant messaging, store building and preferred supplier capabilities for B2B transactions. » Full stack development of both informational and commercial B2B websites for a textile company.» Developed efficient database for high-traffic automobile parts website running on Microsoft SQL Server including stored procedures and triggers to facilitate the processing of over one-million transactions per day.

Having spent some time in the networking arena at BlueMax, I turned my attention toward website development and programming in the following capacity:» Website development using Photoshop, HTML, CSS and JavaScript while optimizing load time.» Tuned websites to be browser independent and backward compatible.» Collaboration with middle-tier devs and DBAs, while learning full stack fundamentals.» Developed a foundational knowledge of Microsoft’s ASP Classic and Allaire’s ColdFusion (acquired by Macromedia, then later acquired by Adobe) while working on both Microsoft and Linux platforms.

Before GeekSquad or Puls, BlueMax was one of your friendly neighborhood computer repair shops. Back in 1996, high speed internet was the new technology. This is where I learned the fundamentals:» Network routing (hubs, switches, routers, DNS, IPs / VIPs, ports, firewalls, and proxy technology).» Created custom networking solutions for homes & small businesses.» Provided in-home services for hundreds of new DSL subscribers.» Assembled and repaired countless PCs while developing outstanding diagnostic troubleshooting skills.