Responsible for delivering all technical development and strategy for clients, including websites, customized solutions, and integrations consistent with stakeholders' defined objectives. Work included defining scope, project planning, coding, delivery, prioritization and budgeting, implementation, service after the sale, and ongoing training.• Collaborated with cross-functional departments and clients to define scope and requirements. Documented feature requests and generated estimates. • Launched client websites that increased page views and doubled visitor requests for quotes. • Automated internal workflows for lead generation and customer acquisition resulting in additional leads and subscriptions to company events.• Streamlined deployment platforms. • Directly managed the development team and was an influential leader across other departments. • Vetted offshore technical teams to reduce the cost of development. • Forecasted monthly expenses through open-book management.

Directed all IT department activities, including software development, infrastructure maintenance, and technical operations. Prioritized initiatives as a leader on the executive management team. Delegated department work through daily standups and one-on-ones. Implemented mission-critical business systems.• Reported activities to the management team on a scheduled and as-needed basis.• Participated in company goal setting and reviews.• Maintained IT project backlog and work with the management team to prioritize department work.• Communicated IT updates throughout the organization.• Ensured partnership of IT with the rest of the organization.• Ensured system uptime and stability.• Assisted in the sales process with prospective clients. Conducted system demos, wrote RFPs and due diligence documents.• Coordinated new client onboarding projects and streamline the process to minimize the time from contract to launch.• Researched client issues and partnered with client services to proactively communicate with clients.• Coordinated IT activities for new initiatives, system updates, and other client requests.• Managed vendor relationships.• Advised senior management about technology options.• Set the technical direction for the department.• Documented the current and future state of IT.

• Set technical direction for software development• Maintained development priorities based on IT Project Backlog, support requests, and internal codebase needs• Supported client requests and AE data requests• Reviewed, analyzed, and resolved issues in legacy systems• Worked with internal business users and clients to understand business requirements• Designed technical solutions to business requirements• Wrote clean and reusable code using best practices in software development• Shared development responsibilities and provided guidance to junior software developers• Created and maintained technical documentation

• Ran my own business including development, marketing, sales, and administration• Worked with startups to build the software for their MVP (Minimum Viable Product)• Estimated software development effort and coordinated the work of developers• Gathered requirements• Designed screen layouts, navigation, and user interfaces

• Developed software for bidding in the construction industry• Designed screen layouts, navigation, and user interfaces• Tested code to ensure software quality

• Developed software for client projects• Championed the use of new technologies to build software faster, better and cheaper• Designed large software systems• Led project teams• Interacted directly with external clients to identify software solutions• Tested code to ensure software quality

• Developed software for client projects• Led internal software development initiatives• Designed and built reusable business components• Improved distributed staff communication by building an employee intranet• Worked with users to refactor software using an agile development approach

• Designed and led the development of three division websites• Re-engineered the company-wide point of service application• Coordinated the activities of project stakeholders and third-party software developers• Worked with a team of Business System Analysts to cover functional business priorities• Supervised software developers working on PC- and mainframe-based applications• Reported activities to senior management

• Initiated and developed the first website for the College of Business Administration• Maintained professor and computer lab machines• Answered professor and administration technical questions