John Vansyckle Email & Phone Number

Michigan, United States

• Manages recruitment, training, and development of staff and store management. Uses training moments as opportunities to collaborate with and motivate staff while rolling out new company directives.• Maintains excellent customer service standards while managing customer concerns. Ensures both front of store and pharmaceutical staff meet company expectations while providing an exemplary customer experience. • Responsible for monthly Profit and Loss audits and creating action plans for loss prevention.

• Responsible for all inventory and retail management, ensuring the store is stocked and in compliance with company standards.• Maintained profitable operations while establishing positive customer relationships. • Ensured accuracy of transactions, deposits, and maintained cashier compliance to guarantee successful shift and smooth shift transitions

• Curated current customer lists and recruited new clients. Processed sales calls and ran in-person demonstrations with customers to promote company services.• Managed distribution and installation of products in the client’s home, ensuring a positive customer service experience.• Resolved customer requests, answered questions, and controlled the resolution of customer complaints.