John Velasquez Email & Phone Number

Irvine, Ca, Us

United States

Serve as a positive and professional brand ambassador for Wyndham DestinationsGreet, present, and incentivize prospective customers to attend a sales-preview tourScreen and qualify potential customers based on company guidelinesMake sales-tour reservations and collect required depositsGreet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.

United States

Achieve or exceed personal sales and productivity standardsEnsure highest level of customer service aligning with Canada Goose’s expectations of quality and authenticityBuild a personal clientele base by acquiring new customers, maintaining existing customers, and retaining loyal clientsCommunicate with personal clientele through phone or mail in regards to in-store events, new merchandise arrivals, sales follow-up, birthdays, etc.Attend all product knowledge sessions to gain knowledge on Canada Goose’s merchandise and be the expert to customer inquiriesEducate customers on specific product features and benefits on various types of merchandiseResolve all customer service issues and partner with the GM or AGM with issues outside of company policiesPerform operational duties such as visual merchandising, maintaining store cleanliness, replenishing stock, and other related activitiesRecommend, select, and assist with locating or obtaining merchandise based on customer needs and desiresHandle all POS transactions accurately; sales, refunds and exchangesDemonstrate values and behaviours consistent with the Canada Goose’s culturePerforming other duties as assigned

Responsibilities:• Greets customers in a positive, upbeat and welcoming manner• Assists customers find and select merchandise• Supports all programs and initiatives in order to enhance the customer experience, increase customer loyalty, and impact sales• Demonstrates the ability to highlight the features and benefits of merchandise• Initiates return business by calling customers for follow up on purchases• Assists with gift-wrapping, per company standards• Adheres to register policy, procedure and paperwork standards including but not limited to sales tax regulations, send procedures, and company policy regarding charging alterations and send fees• Communicates with management on customer concerns

New York,

• Engaged and informed customers of current sales.• Utilized face chart to select appropriate frames for customers.• Accomplished 100% of sales target.• Maintained assigned area in an organized manner.• Built positive relationships with customers to increase profits.

Bronx, New York

• Greeted and provided excellent customer service.• Ensured achievement of sales objective.• Maintained knowledge of company products and managed inventory.• Promoted Apple products to customers.• Created new customer accounts and prepared all paperwork for payment.

Associate’S Degree, Business, Management, Marketing, And Related Support Services, 3.0

• Introduction to Probability & Statistics • Introduction to Accounting • Accounting I & II • Introduction to Business • Business.

High School Diploma, Art/Art Studies, General

Activities and Societies: basketball teamstudied art history and design