John Verbos Email & Phone Number

In my current position as Director of Engineering at Ameresco, I’m responsible for supporting our existing xChange Point subscription customer base, as well as, Engineering for all new installation. A typical installation consists of monitoring key energy points on the plant’s central utilities - Steam, Hot Water, Chilled Water, Refrigeration, Electric.

• Privately held - engineers, manufactures, and installs its patented Max print and mail room equipment. IBM, OCE, Xerox, and Bowe Bell and Howell are resellers and OEMs.
• Proposed and managed project to upgrade IP network from Frame-Relay to IP/MPLS and extended support via VPN for remote workers. Lowered operation cost by over 20% while improving bandwidth and providing required.
• Negotiated existing data, telecom, wireless, and computer hardware/software maintenance contracts – achieved over 15% aggregate cost reduction and improved vendor performance by establishing vendor service level.
• Restructured existing IT department and established governance model that introduced standard methodology for evaluating Technology enhancements, user requests, and procurement. Technology and IT process.
• Implemented PMO organization with supporting processes and systems to improve project planning, coordination, tracking, and reporting for internal and external projects.

• Nation’s largest retail propane distribution company, serving 1.3 million customers in 46 states with $2.3 billion in revenue.Director Enterprise ArchitectureOTC Centralization Nationwide Solution Selection and.
• Enterprise Solution Architect across all projects threads. Responsible for managing mobile technology (WWAN/GPS/POS/BOR/telematics), route optimization (bulk/cylinder/service), real-time central dispatching.
• Aligned with various project teams and business leaders to develop business transformation plan for presentation to UGI and AmeriGas Board of Directors. Included geographic rollout impacts, and.

• Director Enterprise Architecture OTC Centralization Proof of Concept and Large Scale Pilot
• Partnered with executive team in obtaining buy-in and securing funding for a large scale multi-phase OTC business transformation pilot in Michigan and Ohio - supporting $200 million in revenue. Developed high level.
• Responsible for and executed within $9.1M budget and expected timeframes. Architected solution and directed all pilot project teams from inception through post Go Live analysis. Responsible for over 70 project team.
• Achieved $3M annual cost reductions, effectively managed change while retaining staff, enhanced span of control and quality of service by centralizing and automating customer service, inside sales, collections, ERP.

• Director Information Technology
• Directed all Information Technology teams for the Midwest Region and managed multi-million dollar budget supporting: call center – CRM/WFM/KM/QM, data center infrastructure – servers/storage/network/backup/UPS/HVAC.
• Designed and managed implementation of enterprise wide in/out-bound collections call center. Centralized/synchronized distributed customer and billing data from over 1,000 stores (over 1.3 million customers) and.
• Co-Chaired team to develop corporate Sarbanes-Oxley IT policies and procedures. Implemented in Midwest Region and successfully passed PwC audit.

• WHM Emprises was the parent company for Park Place ($7M airport parking company), and Horizon Propane, a propane transportation and distribution company, grew rapidly to $84M (top 10 U.S.) in 10 years from start-up..
• Provided IT leadership across all departments and operating companies: software development, database management, financial/operations reporting/BI, project management, network & data center, network security, desktop.
• Developed and implemented IT strategic plans for all business units and managed tactical refinements to ensure alignment with business plans/objectives.
• Cultivated strategic partnerships with key technology vendors including data network, telecommunications, data center infrastructure, desktop hardware, packaged software vendors, wireless, and technology consultants.
• Co-designed industry unique business model. Implemented supporting systems and technologies to centralize all back office business processes, as well as, extend real-time customer information and point-of-sale.
• Key systems implemented: centralized dispatching and route optimization with integrated vehicle technology; ERP system; intelligent inbound call routing with integrated CRM; customer self service options via.

• Privately held IT consulting and engineering organization targeting manufacturing and continuous process industries – Developers of BVC Rapid Application Toolkit.
• Software Architect - BVC Rapid Application Development software toolkit used to automate building of real-time graphical-process monitoring user interfaces, device interfaces (PLCs, automation controllers, and smart.
• Solution Consultant - Designed and implemented several specialty quality improvement systems: Coke moisture dry weight measurement, Blast furnace recipe batch charging, Galvaneal temperature uniformity furnace control
• Representative clients included LTV Steel, Gould-Foil Division, Firestone, Ford Motor Company, City of Cleveland-Division of Water, Pella Windows, BP Research, Cleveland State University’s Advanced Manufacturing.