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I have been blessed throughout my career to work with numerous companies across various industries. There is no greater feeling of accomplishment than helping a team to improve their "as is" working environment, delivering a greater customer service experience and collaboration, while also leveraging operational effectiveness to improve company profitability.MANUFACTURING | LOGISTICS | CHANGE MANAGEMENT | CONTINUOUS IMPROVEMENT Results-oriented, constructive, problem solver and motivator with a proven track record of creating a winning environment and managing cross-functional teams to facilitate operational improvements. Experience includes P&L responsibility, operations, distribution, logistics, lean manufacturing, strategic planning, and continuous improvement. Propels sales growth while ensuring customer satisfaction, balancing decisions with cost to serve goals. Offers a variety of skill sets to the team as a hard-working, reliable coach and sincere, personable communicator.ACCOMPLISHMENTS:• Improved the financial & operational performance at all current warehouse locations by reviewing existing procedures, identifying improvements, and developing standard process documentation, while also completing a new location startup.• Identified and implemented operational changes to deliver year over year improvements, including achieving International Automotive Task Force (IATF) certification.• Aligned production level plan decisions within manufacturing to properly meet sales forecasts, reducing days of supply on hand by 23% while improving while improving product availability from 94% to 97%. • Implemented “30/30” Purchasing strategy to increase inventory turns and reduce total inventory by 25% ($2M)• Redesigned national delivery network, (8 RDCs, 54 LDCs), reducing costs by $2.6M while improving service.SKILLS:• Budgeting • CargoWise WMS • Multiple Site Leadership • Key Performance Indicators• Forecasting • Change Management • P&L Responsibility • Master Production Scheduling• IATF 16949 • Financial Analysis • Process Improvement • Material Requirements Planning (MRP)• ISO 9001 • Job Standardization • Product Deployment • Operational Excellence (OPEX)• Just in Time (JIT) • Leader Standard Work • Project Management • Sales & Operations Planning (S&OP)• KanBan • Lean Manufacturing • Quick Change (SMED) • Start-Up Locations Experience • SAP • Manhattan Scale WMS • Respectful Accountability • Value Stream Mapping (VSM)• Six Sigma • Microsoft Office • Safety Peer Audit Teams • Warehouse Management System
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General ManagerRiverstone LogisticsAtlanta, Ga, Us -
Lean Manufacturing ManagerMaterials In Motion Oct 2023 - PresentLEAN MANUFACTURING MANAGERManage all aspects of the 7S (Safety, Spirit, Sort, Set, Shine, Standardize, Sustain) program implementation (Lean Transformation – Phase 1)• Educate/Train/Coach team members to understand “Lean Culture” benefits, and how their daily participation delivers positive results• Use/Teach critical problem-solving tools to promote continuous improvement excellence ($2M savings identified YTD)• Develop 7S Champions across the organization to support the “Each One, Reach One” methodology, aligning our daily activities• Facilitate continuous improvement opportunities with the senior leadership team, utilizing “respectful accountability” to deliver results.
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Continuous Improvement SpecialistPvh Corp. May 2023 - Oct 2023New York City, Ny, UsPhillips-Van Heusen is a global apparel company, providing world class brands such as Calvin Klein, Tommy Hilfiger, Kenneth Cole.CONTINUOUS IMPROVEMENT CONSULTANT - Contract• Educate/Train/Coach team members to understand/utilize the benefits of 5S and Leader Standard Work principles • Implemented numerous process C.I. initiatives throughout the shipping/warehouse areas (standardized work, customer templates, etc) -
Operations Excellence LeaderA Leader Knows The Way, Goes The Way, And Shows The Way ! Nov 2022 - May 2023
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Head Of 3Pl OperationsFuture Forwarding Company 2020 - 2022Atlanta, Georgia, UsManaged all aspects of the 3PL division, including meeting or exceeding our SLAs for customer performance, achieving KPIs for financial/operational results, and expanding our service locations.• Educated, trained, coached team to understand our collective roles and responsibilities and how they helped achieve performance objectives. • Used and taught critical problem-solving tools to promote continuous improvement excellence and instill career passion throughout our team.• Investigated, identified, and implemented industry advancements with regards to systems and automation, including installation of robotic equipment for unloading inventory. Reduced costs and improved quality.• Improved the financial & operational performance at all current warehouse locations by reviewing existing procedures, identifying improvements, and developing standard process documentation, while also completing a new location startup. -
Assistant Manager - ManufacturingToyota Boshoku America 2017 - 2020Erlanger, Ky, UsResponsible for shift’s daily performance, measured by meeting/exceeding KPIs for Safety, Quality, & Productivity.• Monitored performance of department, resolved any issues that arose, achieved 100% of scheduled production.• Identified and implemented operational changes to deliver year over year improvements, including achieving International Automotive Task Force (IATF) certification.• Mentored and developed key staff at multiple levels to support organizational growth and retention. -
Professional Search ConsultantExpress Employment Professionals - Evansville In 2016 - 2016Evansville, In, UsHired to build a Senior Leader search practice.• Developed new business opportunities by utilizing past expertise to truly understand the client’s position needs, which instilled client confidence by delivering quality candidates in a more timely manner than competing agencies.• Developed a large network of skilled candidates with the talent to greatly impact a company’s performance. • Introduced client companies to my professional network for their mutual benefit. -
Director - Operations & Human ResourcesLucas Oil Center 2015 - 2016Managed all operational activities and human resources functions. This was a planned 6-month contract consulting opportunity, preparing the ownership team for multiple site expansion.• Developed and implemented HR best practices, resulting in improved employee hiring, training, and retention.• Identified and executed process improvement opportunities and refined standardized operational procedures (SOPs), increasing company profits 10%• Partnered with company owners to strategize new market penetration. Implemented plans that increased revenue 15%
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National Search ConsultantThe Newburgh Group 2015 - 2015Newburgh, In, UsProvided exceptional technical and professional talent for companies nationwide, focusing in Manufacturing, Banking/Finance, & Life Science industries.• Developed a large network of impact players that increased my clients’ team bench strength.• Promoted account retention by delivering winning candidates in a timely manner. -
Director - Materials ManagementNap Gladu 2015 - 2015Jasper, In, UsNAP Gladu is the largest, most complete source of carbide and diamond cutting tools and service for the wood, metal and plastic industry in North America. It is a subsidiary of Techniks Industries, which was purchased by the Audax Group 09/2015. Unfortunately, my position was eliminated @ 1 week after that acquisition was announced.Responsible for all Production Planning and Purchasing functions for main manufacturing plant and 9 national service centers.• Developed and implemented new production planning techniques, improving complete order fulfillment by 6%, increasing on time shipping by 8%, reducing lead times by 20%, and improving sales and customer communications.• Reviewed the company’s recent ERP conversion and identified necessary enhancements and modifications. • Participated in the daily Key Performance Indicators (KPIs) review meetings for order completion and Back Order %. -
Business Development ManagerCollins Pest Management 2014 - 2014• Assessed clients’ risk factors for pest/rodent infestation, recommended appropriate problem resolution, and utilized their referrals for sales growth.• Continually evaluated business policies and procedures, recommended and implemented process improvements.• Completed a detailed review of the organizational structure, and recommended changes to align with the owner’s vision. The implementation of this improved structure included eliminating my position, and instead utilizing the owner's industry reputation to lead new business development. -
National Search ConsultantDimensions Professional Search 2013 - 2014Dimensions has been partnering with manufacturing companies nationwide since 1997. We specialize in the recruitment of technical & professional talent for organizations of all sizes, most notably in the plastics industry.NATIONAL SEARCH CONSULTANT • Developed a large network of talented, experienced people with a strong desire to help a company be successful• Built professional relationships with companies nationwide by delivering “winning candidates” in a timely manner• Grew client accounts by utilizing network contacts developed during prior business relationships
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Coordinator In TrainingAflac 2011 - 2013Columbus, Ga, Us• Recruited and trained a diverse sales team skill sets to better align with our organizational resource needs • Drove the organization’s cultural change with improved training processes, and accountability for achieving KPI targets.• Promoted account retention by delivering world class claim support and related customer service• Delivered significant improvements (10%+) in annual Market Potential Index. -
AgentAflac 2010 - 2013Columbus, Ga, UsProviding sensible employee benefit enhancements that help build organizational loyalty. The most rewarding part of this career is the opportunity to help families who have experienced injuries or illnesses.
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Director - OperationsA-Fab Corporation 2005 - 2009A-FAB was a privately held manufacturer and distributor of after-market racing products. Responsible for nationwide distribution of manufactured and purchased finished goods. Accountable for Production Planning, Demand Forecasting, Corporate Purchasing, Inventory Control, Distribution, Transportation, and Manufacturing operations in Indiana and Kentucky. Responsible for nationwide distribution of manufactured and purchased finished goods. Accountable for Production Planning, Corporate Purchasing, Inventory Control, Distribution, Transportation, and Manufacturing operations in Indiana and Kentucky. • Implemented “30/30” Purchasing strategy to increase inventory turns and reduce total inventory by 25% ($2,000,000)• Led the company Standardized Work Activity Techniques team to drive productivity and improve quality.• Implemented monthly Key Performance Indicators (Inventory $, Back Order %, etc.)• Drove successful new product launch that delivered an incremental $800,000 annual revenue.• Develop team skill sets to better align with our organizational resource needs • Drive the organization’s cultural change through improved planning processes and individual/team accountability.In spite of this success, my position was eliminated after the company was sold in 2009.
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Director - Distribution & TransportationRubbermaid Commercial Products 2004 - 2005Huntersville, Nc, UsR.C.P. is a $400,000,000 division of Newell-Rubbermaid, with annual global revenue of approximately $8,000,000,000. Responsible for nationwide distribution of manufactured and purchased finished goods. Accountable for multiple site operations in Virginia, Tennessee, Arizona, and Mexico. Annual budget responsibility for approximately $60,000,000 in distribution and freight expenditures. Support annual sales growth of approximately 7 %.• Led strategic initiative to close manufacturing/distribution facility in Greenville, NC, and open a new 3PL distribution facility in Nashville, TN.• Facilitated business model improvements by partnering with Sales and Customer Service to leverage our current capabilities. (Examples = standard order days, shipment consolidation, trade partner load sharing)• Delivered 10% reduction in freight expenditures through utilization of corporate core carrier programs.• Implemented operational playbook to standardize procedures across multiple shifts and locations.• Drove the organization’s cultural change through improved Sales & Operations Planning processes. -
Vice President - OperationsMasterbrand Cabinets, Inc. 2001 - 2003Jasper, In, UsHeld accountability for nationwide distribution and installation of home cabinetry. Oversaw operations of all distribution and installation service centers in metropolitan markets. Facilitated customer relationship management and other operational software implementations. P&L responsibility for approximately $60,000,000. Responsible for company owned reverse logistics retail outlets, dispositioning distressed product.• Modified the distribution network to support annual sales growth from $56,000,000 in 2001 to $120,000,000 in 2003.• Relocated existing warehouses to improved facilities, opened four locations in expansion markets, including a 3PL facility. • Implemented factory direct initiative that saved $1,600,000 in 2002, reduced order fulfillment from 15 days to 10 days.• Implemented operational playbook to standardize procedures across all network locations.• Facilitated business model improvements in role as Six Sigma champion. -
Manager - Lean ManufacturingWhirlpool Corporation 2000 - 2001Benton Harbor, Michigan, UsFacilitated training and implementation of lean manufacturing principles throughout company’s manufacturing, logistics, and sales organizations. Served as key consulting resource for manufacturing divisions, facilitating supply chain improvements. Coordinated production level plan decisions with fulfillment team members to reduce days of supply. Developed logistics strategic direction and partnered with six sigma black belts to deliver business model improvements.* Managed “build and deliver to demand” project, consisting of current national finished goods inventory analysis, and development of strategic recommendations to improve customer service while reducing required days of supply from 25 to 10 for 10% of the SKU’s. * Implemented lean manufacturing principles throughout company’s North American manufacturing locations.* Worked with product fulfillment teams to identify SKUs for elimination/disposition worth approximately $1,000,000. * Designed standard system parameters to drive inventory reduction without impacting availability.* Developed operational procedures to deliver consistent results across product lines. -
Regional Operations ManagerWhirlpool Corporation 1999 - 2000Benton Harbor, Michigan, UsFacilitated 3PL provider Penske Logistics regarding day-to-day operation of Whirlpool’s distribution network, including transportation, warehousing, product delivery, and installation of home appliances. Supported Whirlpool sales growth initiatives, ensuring customer satisfaction while balancing decisions within company’s cost-to-serve goals. Coordinated product deployment with fulfillment team to deliver availability goals. Developed logistics strategic direction and provided operational leadership during SAP implementation for North American region. Annual budget responsibilities approximately $30,000,000.• Redesigned national delivery network, modifying when owned and operated trucks vs. common carriers would be used, based on distance from distribution locations (eight RDCs and 54 LDCs) and timing. Reduced costs by $2,600,000 while improving service. • Significantly improved supply chain relationships between manufacturing, logistics, and sales by driving frequent interaction, communication, and consensus decision making, which delivered sustained improvements.• Facilitated establishment of policy and procedures manual for distribution network.• Led training support for SAP implementation for North American distribution. Quickly established as lead operational resource to ensure daily fulfillment of tasks.
John Franks Skills
John Franks Education Details
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Michigan State University - Eli Broad College Of BusinessLogistics -
Tiffin UniversityBusiness Administration
Frequently Asked Questions about John Franks
What company does John Franks work for?
John Franks works for Riverstone Logistics
What is John Franks's role at the current company?
John Franks's current role is General Manager.
What is John Franks's email address?
John Franks's email address is jo****@****oku.com
What is John Franks's direct phone number?
John Franks's direct phone number is +181263*****
What schools did John Franks attend?
John Franks attended Michigan State University - Eli Broad College Of Business, Tiffin University.
What are some of John Franks's interests?
John Franks has interest in Social Services, Kids, Children, Cooking, Exercise, Electronics, Traveling, Economic Empowerment, Home Improvement, Environment.
What skills is John Franks known for?
John Franks has skills like Leadership, Process Improvement, Management, Operations Management, Six Sigma, Supply Chain Management, Continuous Improvement, Strategic Planning, Strategy, Team Building, Training, Cross Functional Team Leadership.
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