Leveraged traditional and agile delivery methodologies to manage multiple projects with global reach on behalf of large, privately held food corporation; major deliverables included:- Oversight of $18M digital transformation program, including integration and rollout of a new expense management system (SAP Concur) and corporate expense card program (Citibank) to tens of thousands employees in over 60 countries world-wide- Deployment of mobile communication platform (Beekeeper), providing access to company resources not readily available to thousands of non-desk employees- Install of automated warehouse management solution (SM.I.LE80), including ERP integration and use of laser guided vehicles (LGVs)- Build and implementation of custom, end-to-end master data management (MDM) solution, intended to significantly reduce manual rework and the average days to onboard a new customer or material

Short-term, temporary employeeCoordinated initial development and implementation of a formal information security program in support of strengthening corporate security posture and pursuit of SOC 2 certification; primary contributions included:- Managed delivery and adoption of 28 information security policies and over 40 supporting documents- Established and facilitated Information Security Committee- Initiated security awareness training program, including selection of security awareness training platform (KnowBe4) and execution of baseline phishing test- Initiated vendor risk management program, including use of vendor risk management software (VENDEFENSE) to administer the program- Monitored delivery efforts of security vendor contracted to remediate SOC 2 control gaps

Under contract via American Cyber SystemsAdministered $6M cybersecurity program in support of multi-billion-dollar advanced grid initiativeOversaw delivery of multiple cybersecurity services including: Logging Monitoring Alerting (LMA), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), Public Key Infrastructure (PKI) and Vulnerability ManagementAssembled delivery team of three project managers and two business analysts responsible for:- Partnering with cybersecurity operations to define security services- Developing and executing comprehensive security delivery and testing plans- Coordinating security activity across a massive, matrix organizationDeveloped and facilitated detailed and dashboard reporting for executive-level communication

Under contract via American Cyber SystemsDirected $14M IT project portfolio on behalf of enterprise security servicesLed deployment of LogRhythm, establishing a security information and event management (SIEM) systemSupervised delivery of multiple projects in support of enterprise security strategy, including:- Buildout of four watch floors, powered by Hiperwall technology, providing 24/7 command center capabilities for IT, cybersecurity, physical security and enterprise resilience operations- Deployment of Tanium software, delivering critical advanced endpoint protection- Migration of ad-hoc file transfers to SEEBURGER Business Integration Suite (BIS), creating a secure managed file transfer (MFT) platform- Configuration of SailPoint, an identity and access management (IAM) system, satisfying business need for a solution to conduct application access reviews and access request/removal processesDirectly managed and coached as many as 10 project resources including project managers, business analysts and architectsMonitored project adherence to governance requirements regulated by project management office (PMO) and enterprise architecture (EA)Contributed to annual capital planning processPartnered with sourcing and procurement teams to acquire vendor products and services

Under contract via Populus GroupCoordinated corrective and preventive action (CAPA) projects in support of neuromodulation products and therapies Championed project management best practices, leveraging traditional and Agile methodologiesDeveloped reporting dashboard, streamlining program status delivery to executive-level leadership

Managed global engineering team responsible for middleware technologies such as: IBM WebSphere Application Server, IBM MQ, IBM Message Broker, Microsoft IIS and Apache TomcatControlled $2M annual operating budgetMobilized 20+ resources in 3 locations, across 2 countries, in support of 500+ enterprise applicationsEstablished demand management process, enabling team to support planned and unplanned needs of the enterprise and balanced delivery of strategic initiatives with required technology maintenanceDeveloped highly engaged and empowered team, resulting in low attrition, high advancement of direct reports and placement within top 1/3 of IT leaders based on annual feedback from direct reports

Owned large (70+) business application portfolio in support of store operationsSupervised project managers in new application development and existing system enhancementsManaged relationships with strategic vendors for global development and support servicesEstablished cross-functional product team to synchronize application planning and demand activitiesDeveloped financial management discipline and process regarded as department benchmarkOversaw customization and delivery of store applications to accommodate international expansion

Managed global software development team responsible for card processing and guest communication applicationsExecuted projects ranging in effort from 40 hours to 35K hoursReceived corporate award for excellence in leadership for delivery of critical regulatory programParticipated in leadership academy reserved for individuals determined to have high leadership potentialEstablished international travel rotation and project communication protocols, increasing team productivity and creating “one team, two locations” dynamic

Served IT and Finance executives (CIO, CFO, VP, Directors). Championed re-engineering of IT demand management, portfolio management, and financial management processes.- Facilitated creation and communication of $52 million budget, meeting annual IT goals, objectives, and strategies. - Increased offshore utilization from 65% to 90% by implementing global workforce management program.- Received “exceeds expectations” review after just 3 months in role, resulting in appointment to IT services team leadership.

Led team of 40 IT professionals, located locally and offshore, in an IT outsource engagement. Managed delivery of approximately 90,000 hours of annual support, maintenance, and project activity. Partnered with offshore colleagues to provide 24-hour application development services. Monitored health of client engagement through data analysis and metric tracking. Managed career development of four direct reports.

Managed software development projects ranging in size from 300 to 5,000 hours of effort from initiation through implementation and production support. Led project teams in multi-vendor engagements to deliver product enhancements, new product development, system replatforming, and systems integration. Developed project management documentation which became standard use for software development projects. Nominated for company-wide employee excellence award for quality project delivery. Championed Capability Maturity Model (CMM) methodology. Provided performance feedback to resource managers.

Supervised team of software designers and engineers responsible for maintenance and support of a large-scale order capture application (1 million+ orders/wk). Ensured team was compliant with software development processes and procedures. Performed design and code reviews. Appointed to participate in company-wide transformation initiative to improve operating efficiencies and maximize organizational structure. Restructured Team Lead role and responsibilities, which enabled move to Project Manager.

Served as liaison between IT and business partners. Partnered with business analysts and end-users to define and document business system requirements. Created logical designs in support of business requirements. Reviewed developers’ physical designs for accuracy and completeness. Actively participated in full software development lifecycle.

Partnered with clients to define and document business system requirements. Created logical and physical designs in support of business requirements. Led implementation of issue management system and redesigned development processes for emerging internet service provider. Performed market research in support of new business ventures for Fortune 500 electronics retailer.

Designed and developed C/C++ and SQL programs for large financial services client. Created and executed test plans for all phases of testing. Performed Level 2 support.