John Von Flue Email & Phone Number

Fruita, Co, Us

Meeker, Colorado, United States

United States

Business Acquisition

Grand Junction, Colorado Area

Preparing an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.Directing the hiring and training of parts and body departments.Working with department managers to improve profitability and efficiency.Creating and maintaining a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.Creating dealership service and pricing policies for approval by the general manager.Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs.

Grand Junction, Colorado

Preparing an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.Directing the hiring and training of managers for the service, parts and body departments.Working with department managers to improve profitability and efficiency.Creating and maintaining a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.Creating dealership service and pricing policies for approval by the general manager.Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs.

Glenwood Springs, Colorado

Forecast goals and objectives for the department and strive to meet them. Strive for harmony and teamwork with all other departments. Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs. Prepare and administer an annual operating Prepare and administer an annual operating budget for the parts department. Attend managers' meetings. Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales. Hire, train, motivate, counsel, and monitor the performance of all parts department staff. Direct and schedule the activities of all parts department employees. Provide technical assistance to parts department employees. Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation. Monitor parts department employees' payroll records. Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction. Handle customer complaints immediately and according to the dealership's guidelines. Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business. Monitor and adjust inventory to minimize obsolescence.

Glenwood Springs, Colorado