John I. Williams, Jr. Email & Phone Number

Chairman/CEO of management consulting firm specializing in higher education advisory, private aviation and luxury services. Served as Interim Executive Director of 826 Boston, a nonprofit organization providing writing tutoring services to Boston Public School students.

Bedford, Ma, Us

Member, board of directors of private air-taxi company/marketplace. Provide in-depth counsel regarding luxury services marketing and program design, leveraging my prior experience in the private aviation industry.

Amherst, Ma, Us

Elected member of board of trustees, 1984; Re-elected to second term, 1990; Elected Life Trustee (one of only 14 in history of the College), 1996. Served as chair of Buildings and Grounds Committee, 1990-2000. Served as chair of Human Resources Committee, 1987-1995. Have served continuously on Budget & Finance and Buildings & Grounds Committee since 1984. Served on presidential search committee, long-range planning committee, and on a visiting committee for an academic department.

Cambridge, Massachusetts, Us

Allentown, Pa, Us

Led strengthening of pathways to powerful outcomes for students, including the addition of partnerships with B.U. Medical School and School of Public Health, Villanova Law School, and American University School of Management Science. Also led strengthening of career center and the establishment of global, digital network platform: www.TheMuhlenbergNetwork.com. Led transformation of technology infrastructure, including new ERP (Workday) and new website. Recruited several new members of senior leadership team. Led fundraising of over $35 million.

Boston, Ma, Us

I worked with non-profit, mission-driven organizations and philanthropists to scale their impact, enhance their effectiveness, and help strengthen their leadership. I led client engagements to help client organizations (e.g., Communities in Schools, National Academy Foundation, Boston's Museum of Science, FIRST, Jumpstart, 100 Black Men of America) work through their most important decisions, typically regarding operating model, funding and growth/expansion. I also led a cross-functional team to develop and publish an extensive video collection of "Conversations with Remarkable Givers."

Long Beach, Ca, Us

Led marketing, business development, and East Coast operations of full service aircraft management and private jet charter company headquartered on West Coast.

Senior executive leader of for-profit, online travel and social networking business serving a growing community of heritage destinations and heritage-motivated travelers. Conceived, designed, and launched company's Web 2.0 website promoting heritage- and culture-rich tourism destinations worldwide, together with wide-ranging roster of marketing partnerships and sophisticated advertising campaign.

Boston, Ma, Us

The NPS Loyalty Forum provides best practices research, decision support tools, and executive education to a membership consisting of some of the world's leading companies, all committed to achieving outstanding results by earning superior levels of loyalty from their customers, employees, and partners. The NPS Loyalty Forum’s mission is to enhance the effectiveness of executives and their organizations by discovering the best practices from across industries and national borders and facilitating a process and network within which members can both learn, share, and enhance those practices.

Boston, Massachusetts, Us

Led the consulting division of this leading education-related information services company. Eduventures Consulting provides strategic management consulting and industry advisory services for both the K-12 and post-secondary education markets. Increased consulting division's quarterly revenue by over 50%. Closed and managed largest consulting engagement in firm history. Led several engagements with clients including higher education institutions, education publishers, supplemental education suppliers, and private equity firms.

Chairman/CEO of startup in private aviation and luxury services.

Quincy, Ma, Us

President/CEO of privately-held, rapidly growing company that pioneered the concept of private jet membership for executive travelers. Led all phases of operations and expansion efforts, upgrading staff and facilities. Grew revenues from $8M to $54M and achieved profitability on plan. Established technology infrastructure to scale charter booking and service delivery. Created company's safety audit program to ensure safe charter operations. Revised and upgraded company's marketing materials and sales process.

Led strategic and tactical planning focused on financial, marketing, and technical aspects of this fledgling company as the Internet exploded onto the business consciousness of nearly every industry.•Successfully raised two rounds of private equity financing totaling approximately $20M.•Oversaw the development of a specialized travel booking engine, complete with tailored features for business travelers. Won the first-ever “Webby Award” in the “Best Online Travel” category. Cited by Yahoo Internet Life as the “best” online travel service.•Grew the company from two employees to 50+ and developed a membership base that rose from zero to 600,000+. •Successfully completed two acquisitions of related dotcom companies.•Created an attractive acquisition candidate resulting in the successful sale of the company.

New York, Ny, Us

Senior Vice President/General Manager – Consumer Travel Network, USA (1994-96)Managed domestic retail travel network with 2000 employees and $1 billion in annual travel sales delivered through 850 owned and represented offices, four large call centers, and ExpressReservations online travel facility. Quadrupled earnings in 2 1/2 years.Senior Vice President – Marketing Information Services (1992-94)Directed 200-person unit responsible for all direct marketing operations within the US. Annual operating budget: approximately $25 million.Vice President/General Manager – Platinum Card, USA (1990-92)Added new core services that fundamentally repositioned the Platinum Card, including Fine Hotels & Resorts hotel program and By Invitation Only exclusive experiences program. Senior Vice President – Strategic Planning (1988-90)Built the strategic planning department to a full complement of 15 professionals. Budget: approx. $2 million

Detroit, Michigan, Us

Led strategic planning for back-office units of this money center bank.

Led product management, marketing, and business development activities at this startup software company. Established strategic partnership with The American College, establishing industry credibility for software within financial planning profession.

Boston, Ma, Us

Led case teams performing strategy consulting engagements for Fortune 500 companies in the U.S. First person of color hired by the firm in a professional role.

Mba, Marketing, Strategy, Service Operations

Jd

Ba, Economics, Magna Cum Laude

Diploma, Cum Laude

Seminar For New Presidents, Higher Education/Higher Education Administration

Harvard Seminar For Presidential Leadership, Higher Education/Higher Education Administration