Certified Dell Associate Data Scientist working to identify opportunities to improve ROI through the application of robotic process automation and data science AI/ML techniques across multiple routes to market.

• Analyzed and recommended reducing twelve globally inefficient sample rate plans to more efficient two sample rate plans while maintaining statistical significance within 5% margin of error.• Performed internal and external vendor text analytic capability assessments• Responsible for causal analytics across business segments and product lines

• Developed an integrated service demand - capacity planning framework to improve capacity to demand matching. Created geospatial forecast, effort hours, and HC capacity predictive models• Performed GEDS product affinity and market basket analytics to identify product support, confidence, and lift relationships• Optimized field engineer services delivery network resulting in $0.8 million in travel expense cost avoidance. Received Dell’s Bronze award for significant contribution. • Developed a data envelopment analytical (DEA) model to benchmark and track relative efficiencies across regions and organizations. • Performed pricing, cost, margin, attach rate, and cycle time analysis to provide actionable improvement recommendations to management team. Received several SPOT awards for data analytics support

• Project manager for strategic product and process improvement initiatives.• Designed and implemented an early warning process for detection of unexpected notebook failures. Project resulted in $3 million annual reduction in warranty reserve expense. Received HP significant contribution award for delivering outstanding results. • Project manager for the design and implementation of demand service spare part forecasting process. Project resulted in 95% service spares availability. • Project manager for Consumer Notebook Outsourced Service Provider forecast project. Achieved 50% improvement in purchase order accuracy and 45% reduction in under-utilized inventory.

• Project manager for Global Product Test Optimization team. Process improvements resulted in reducing manufacturing test annual cost by $5 million and order to ship process time by 24 hrs. • Project manager for Enterprise Server product line test protocol improvements resulting in 50% reduction in server systems functional test times. • Project manager for the development and design of server assembly verification tester. Project resulted in a 90% reduction in operator assembly errors. • Project Engineer for the transfer of HP Business Critical Server product line from Roseville Operations to Houston Operations.

Product engineering responsibility for new product introduction into global contract manufacturing sites.