John Allan Email & Phone Number

London, England, Gb

Responsible for the technical, delivery, personnel, planning & administration, and product aspects of Sportable's Match Tracker system. This includes being a power user of the system, overseeing final stage QA testing of hardware and Smart Balls, owning the delivery of Sportable's products and services to clients in North America, managing personnel, creating and maintaining documentation, managing inventory and budgets, and documenting product performance and providing feedback for improvements.

Wakefield, Ma, Us

Responsible for installation, setup, field service, troubleshooting, repairs of all in-service Trakus hardware, servers, graphic workstations, and other fielded equipment. Project management for new installations, interfacing directly with track facilities and contractors, and maintain the Company's comprehensive fielded equipment asset management system.

Wakefield, Ma, Us

Project management for ensuring the timely and cost-effective completion of on-site Trakus system installations at partner racetracks; including initial site-survey, supporting documentation and contractor bid solicitation, and on through final inspection, power-up, calibration and training. Other tasks include pre-construction and project reviews; Trakus NOC operations; preparation of systems for deployment and live racing coverage, as well as supporting the management, allocation, transportation, and deployment of related equipment.

Westford, Ma, Us

Primary responsibility is to work with service delivery managers, systems engineers and account teams in order to scope and estimate work efforts (design, configuration, EF&I, migration, upgrade, integration services) based on customer/partner requests. Lead complex Sonus Global Services (SGS) proposal development including reviews and quote responses. Lead statement of work (SOW) development for all RFPs, Proof of Concepts (POC) and customer/partner requests. Developed boilerplate for service-related RFP responses, created SOW templates and regular updates of the Global Services Overview document. Conducted revenue allocations for service quotes to ensure target margins were met.

Westford, Ma, Us

Primary responsibility is to work with systems engineers and other personnel within the sales organization worldwide to respond to customer requests for Sonus solutions under strict delivery deadlines. Provide project management of proposals, including tracking of proposal requests, assignment of work, development of bid responses, management of project timelines and submission of deliverables. This position leads the coordination between sales/customer requirements and the rest of the internal Sonus organization (legal, finance, product management, professional services, development, etc.) to ensure proposals are prepared in compliance with corporate policies and procedures. Prepare and maintain proposal boilerplate library and maintain and archive of RFP responses.

Us

Key figure in the coordination and management of all beta programs, product evaluations, field trials, installations, and professional services engagements. Engages and manages relationships with installation subcontractors. Creates and executes project work plans and revised as appropriate to meet changing needs and requirements; identifies resources needed and assigns individual responsibilities; manages day-to-day operational aspects of a project and scope; reviews deliverables prepared by team before passing to clients; minimizes our exposure and risk on projects; ensures project documents are complete, current, and stored appropriately; conducts project accounting including tracking and reporting team hours & expenses on a weekly basis while effectively managing the overall project budget; determines appropriate revenue recognition, ensures timely and accurate invoicing and monitors receivables for projects.

Us

Analyzed individual prospect's requirements, needs and interests in order to develop a specific response strategies. Accountable for the timely response to RFQ/RFI/RFPs, ensuring that the final response is complete, accurate and consistent with presentation standards. Responsible for planning, organizing, and writing generic, standard and custom proposals and related documentation. Also conducted technical reviews related to evaluations & installations and assisted Sales teams with technical review of more complex network designs. Installed and assisted telco personnel in the design, deployment, configuration, cut-over, testing and troubleshooting of ADSL2+ and FTTH network solutions. Walked field personnel and customers through troubleshooting steps in order to resolve configuration and/or performance related problems remotely.

Us

Managed a team of Proposal Specialists covering 11 states and Canada in public sector and commercial business. Management duties included bid qualification, project assignment, employee hiring and development, and facilitating communication with sales team. Conducted final audit of all outgoing proposal response documents for technical, grammatical, and financial accuracy. Fostered professional growth through mentoring relationships and focusing on advanced training and development. Project leader with ISO 9000/9001 specialists to develop and refine documents outlining our internal processes. Successful record of leading teams in the development of high-quality deliverables. Able to define, communicate, and fulfill the project’s goals and break complex issues into manageable parts.

Us

Successful in developing bid/proposal responses, LAN/WAN design solutions, and project management of network implementations. Ensured that procurement, scheduling, cost containment, and design criteria were established and met to fulfill customers', as well as company guidelines. Responsible for providing relevant quotations, schematic drawings, statements of work, and narrative overviews on customized network solutions using current and emerging technologies. Led projects in conjunction with top company executives to solidify a number of multi-million dollar wins at variety of major colleges/universities and companies throughout North America. Developed incremental revenue by forming constructive relationships with key corporate and educational customers through coordination of the implementation/upgrade of their networks.

Responsibilities included business operations, profit and loss statements, customer service, general and commercial sales, and accounting. Specific accomplishments included the establishment of a budget tracking/forecasting process, the design and implementation of an inventory control program, and recommendation of new avenues for advertising and promotional programs. Additional duties included general ledger accounting, creation of A/P and A/R ledgers, ordering/purchasing, sales contract negotiation, design and integration of inventory control program, explored advertising, marketing and promotion avenues, and negotiated contracts with new and existing suppliers and manufacturers in order to increase margins & maximize overall company profitability.

US Open Tennis Tournament (1994)Flushing MeadowsNew York, NYNorthwest Airlines Legends of Tennis (1994)Int't Tennis Hall of FameNewport, RI

Business Management, Marketing & Sports Management

High School Diploma, General Studies

Middle School Diploma, General Studies