John Watson Email & Phone Number

Toronto, Canada Area

Working with a staff of thirty to provide support to the Client Services area at HOOPP. The Operations Support team is responsible for the operational/calculation portion of pension payroll, complex data investigation and changes, complex calculation support, imaging and print functionality.

Edmonton, Canada Area

Executive Director, Strategic Initiatives, January 2017 - May 2018 Executive Director, Client Operations, March 2015 - December 2016Program Director, August 2014 - March 2015Executive Director, Plan Operations, February 2012 - August 2014The newly created Executive Director, Plan Operations position was responsible for the 68-member strong pension plan.

Thornhill

The Multi-Sector Non Profit Benefit Plan Administrator administers the Nursing Homes and Related Industries Pension Plan (NHRIPP) and the Multi-Sector Pension Plan (MSPP), two national target benefit multi-employer plans organized by the Service Employees International Union and the Canadian Union of Public Employees, with additional participation from the.

Toronto, Canada Area

Worked on contract to represent the pension administration area on a computer system implementation project.

Toronto, Canada Area

Director, Training, Practices and Quality Assurance, October 2006 - March 2008Director, Client Services, March 2008 - June 2010Acting Vice President, February 2009 - June 2010The newly created Training, Practices and Quality Assurance Director position was responsible for developing programs to support the Client Services area. Began by changing.

Toronto, Canada Area

Hired to manage the calculations team for this start up operation, which supported the administration of the defined benefit pension plan of a large American industrial firm and a number of subsidiaries. Using an existing computer system, the operation had to build to fit the programming model and then begin administering the plan within an eight month.

Toronto, Canada Area

Acting Manager, Quality Assurance & Float Team Department, 2003 – 2004Acting Manager, Retired Member and Central Services Department, 2002 – 2003Team Leader, Termination Claims, 2001 – 2002Team Leader, Retirement Claims/Quotes, 1999 – 2001Acting Manager, Pension Department, 1999 – 2001Supervisor, Pensioner Services/Survivor Benefits, 1997 – 1999At three.

Toronto, Canada Area

Started as the evening shift supervisor in the Health Records Department, responsible for staff of ten to fifteen who were tasked with returning files to the records department, adding reports to the records and delivering charts to the emergency department and for individual doctors. Moved to day shift, responsible for additional staff who were Health.

Emba, Global Leadership

Completed the Executive MBA program at this on-line university using some credits transferred from two other institutions. This on-line.

Ppac, Pension Administration

Received Pension Plan Administration Certificate from Humber College's Centre for Employee Benefits through three one week seminars.

B.A., Psychology

Wrote honours thesis on industrial/organizational psychology theme - working in non-profit organizations.