John Watson Mba Email & Phone Number

Leeds, England, United Kingdom

Sheffield, England, United Kingdom

Updates to desk equipment nationally to support returning to the office, following the Covid lockdown. Implementation of a desk booking system to support flexible working.

Leeds, United Kingdom

Implementing improvements and upgrades to network management and network security.

Leeds, United Kingdom

Managing Projects in the Sales & Marketing, eCommerce and Supply Chain portfolios, including:Extending Salesforce CRM into the US business.Implementation of a clean room environment in the main warehouse facility in Leeds.Implementation of carrier integration services for a secondary warehouse in Preston.

Leeds, United Kingdom

Managing IT Service Transition to a European Service Centre including process definition, technical documentation, training plans and acceptance into operation

Halifax, United Kingdom

Initially scoped an infrastructure delivery project for a major programme and completed procurement of data centre services from Telecity.Moved on to manage an application development project for an insurance policy administration system and a number of Web and Windows integration services. Looking after a team of 5 business analysts and 14.

Leeds, United Kingdom

Working on a large development project making changes to US and EUAPAC office systems and the main eCommerce system to improve product presentation and sales options. Mixed on-shore/off-shore development and Waterfall/Agile methodologies.

Leeds, United Kingdom

Managing the online games schedule - working with 3rd party suppliers and the internal QA team to release games to the William Hill web site.Working with 3rd party game suppliers to implement desktop and mobile game-play integration via the OpenBet RGI and GCM APIs.Working on migration of applications from Weblogic to Apache Tomcat.

I have been working on retail multichannel store systems projects to allow access to a wider range of general merchandise and clothing in store. The projects have delivered self-service touch-screen kiosks that have provided an electronic catalogue and access to the.com site to provide more choice for customers. The projects have been multi-faceted.

Worked on a variety of supply chain projects aimed at improving sales, increasing efficiency or improving Customer Service, reporting to the EAPAC Programme Manager. I successfully implemented changes for:- EDI, including automated purchase invoice matching, order placement and updates, despatch advice, lead times and order changes.- improvement to goods.

During my employment at Provident Financial I held senior management roles in IT Operations, Applications Development and Programme Management. These roles enabled me to build significant experience of working with senior executives on change management, organising and leading large teams and operational governance. I had previously held junior management.

Managed various projects linked to improvement in customer service and efficiency including payment collection, automated work allocation and mobile administration systems.

Mba, Business

Executive MBA

Dms, Business

Diploma in Management Studies