John Watson Mba Email & Phone Number

Leeds, England, United Kingdom

Sheffield, England, United Kingdom

Updates to desk equipment nationally to support returning to the office, following the Covid lockdown. Implementation of a desk booking system to support flexible working.

Leeds, United Kingdom

Implementing improvements and upgrades to network management and network security.

Leeds, United Kingdom

Managing Projects in the Sales & Marketing, eCommerce and Supply Chain portfolios, including:Extending Salesforce CRM into the US business.Implementation of a clean room environment in the main warehouse facility in Leeds.Implementation of carrier integration services for a secondary warehouse in Preston.

Leeds, United Kingdom

Managing IT Service Transition to a European Service Centre including process definition, technical documentation, training plans and acceptance into operation

Halifax, United Kingdom

Initially scoped an infrastructure delivery project for a major programme and completed procurement of data centre services from Telecity.Moved on to manage an application development project for an insurance policy administration system and a number of Web and Windows integration services. Looking after a team of 5 business analysts and 14 developers.Completed the set up of network services, door access control system, time and attendance system and video conferencing for meeting rooms in a mill refurbishment and organised the IT services for 650 people moving into the mill. Managed and completed the IT activity for all 650 movers over 3 months including the transition to new desks, ID cards and the transition from old time and attendance to new.

Leeds, United Kingdom

Working on a large development project making changes to US and EUAPAC office systems and the main eCommerce system to improve product presentation and sales options. Mixed on-shore/off-shore development and Waterfall/Agile methodologies.

Leeds, United Kingdom

Managing the online games schedule - working with 3rd party suppliers and the internal QA team to release games to the William Hill web site.Working with 3rd party game suppliers to implement desktop and mobile game-play integration via the OpenBet RGI and GCM APIs.Working on migration of applications from Weblogic to Apache Tomcat.

I have been working on retail multichannel store systems projects to allow access to a wider range of general merchandise and clothing in store. The projects have delivered self-service touch-screen kiosks that have provided an electronic catalogue and access to the .com site to provide more choice for customers. The projects have been multi-faceted involving a variety of project elements including:Supplier selectionIn house and third party software developmentWeb site developmentQA servicesHardware selection and implementationSystems integrationStore systems and shop floor implementationPayment service development

Worked on a variety of supply chain projects aimed at improving sales, increasing efficiency or improving Customer Service, reporting to the EAPAC Programme Manager. I successfully implemented changes for:- EDI, including automated purchase invoice matching, order placement and updates, despatch advice, lead times and order changes.- improvement to goods in processes in the warehouse- implementation of product export classifications and controls- sales invoices to be sent by email.- improvements to back order processing- systems integration to support a buy anywhere, sell anywhere approach- invoicing and financial systems changes to support VAT registrations in Eastern EuropeSome of these projects were coordinated across offices in Sydney and Singapore as well as multiple business units across Europe. There was also liaison required with the US part of the company.I also performed a release management role for the EAPAC ERP systems.I have been involved in the transition of development processes from traditional Waterfall to Agile Scrum and I am a Certified Scrum Master.

During my employment at Provident Financial I held senior management roles in IT Operations, Applications Development and Programme Management. These roles enabled me to build significant experience of working with senior executives on change management, organising and leading large teams and operational governance. I had previously held junior management roles as Business Systems Acceptance Test Manager and Project Manager.

Managed various projects linked to improvement in customer service and efficiency including payment collection, automated work allocation and mobile administration systems.

Mba, Business

Executive MBA

Dms, Business

Diploma in Management Studies