John Somers Email & Phone Number

Worcester, Ma, Us

Woonsocket, Ri, Us

Woonsocket, Ri, Us

Manage several product categories (Home Healthcare, Home Diagnostics, Adult Care) with a combined annual portfolio of $15M. Focused on identifying new vendors and incremental product opportunities; driving sales/margin improvement through promotional activities, and improving user experience:• Revenue growth currently trending +24% over 2019• Trending ahead of 2020 budget by +8%

Framingham, Ma, Us

Assisted in the development of strategy for launching new products/services and ownership of all tactical efforts including, but not limited to: project planning, budgeting, communication, and project charter development. Most recent projects include:• Launched the coworking project which brought collaborative, shared, and private office space into retail stores in a 5,000sqft footprint. Estimated to generate an incremental $300k+ margin per store annually.• Launched the initial 50-store test and chain-wide roll-out of the front-of-store impulse program to 1,000 stores generating annualized revenue in excess of $140M.• Launched the Pro Services project which brought an end-to-end suite of services and a podcast studio to SMBs in retail stores. These services included lending, legal, CRM, marketing, collaboration, human resources in both live and virtual environments. • Launched the Spotlight project which brought a classroom environment into retail stores. Spotlight offerings included free classes, networking events, and classroom rental. Additional projects managed include, but not limited to:• TSA Pre , Samsung Connectivity, Ink Wall Improvement, Fresh Foods, Uniform Shop

Framingham, Ma, Us

Managed the extended service plan business by driving sales/margin improvement through promotional activities, improving field engagement, and increasing awareness & accountability.• Bid for business resulted in new vendor (SquareTrade) and estimated annualized margin improvement of $6-7M.• Simplified program by reducing SKU count from 84 to 22 which resulted in a program easier for associates to sell and easier for customers to make educated buying decisions.• Launched new ESP program for proactive data protection (Seagate) which resulted in incremental revenue and margin.

Framingham, Ma, Us

Oversaw the development of the EasyTech Tool Box (ETTB). Managed the operations of the depot & parts/in-warranty repair programs. • Identified and executed efficiencies to improve associate satisfaction metrics. Improved and relaunched the EasyTech certification program which resulted in increased TechSat metric, “Knowledgeable Associates”. • Cost savings of $7.5M through ETTB enhancements/process improvement.• Launched new tech services bundle worth $18.6M in incremental revenue.• Grew the depot business +$2M over previous year by implementing a customer acquisition tool (Free PC Checkup).• Served as the business leader for Tech Services team for the design of the 12k store format.

Framingham, Ma, Us

Business owner for the Fine Writing category (FY '10). Managed promotional activities for all writing departments; trained new product specialists. Oversaw incremental, expense, and holding accounts.• Posted sales of $7.9M ($98k over budget).• Product margin of $3.4M (3.1% over budget, +2.5% over LY).• Adjusted margin of $4.4M (3.0% over budget, +2.0% over LY).• Reduced shrink from -5.2% to -3.92% (lowest over past 3 years) by implementing merchandise protection protocols and developing a new display for fine writing instruments.

Framingham, Ma, Us

• Incorporated merchandise flow and fixture changes in 1200+ stores (resets, remodels and new stores), ensured product replenishment for stores by pointing stores to their correct planograms; created fixture orders for stores that are being reset or remodeled.• Used Store Designer (AutoCAD based) to update store layouts; created in-store product directories.• Developed contractor training program and training materials; trained new contractors in department processes and merchandising initiatives.

Richfield, Minnesota, Us

Primary responsibility involved serving as store manager to drive store profitability while enhancing the customer and employee experience. Managed a staff of 8 sales supervisors, 4 senior team leaders, and 100+ full-time/part-time employees. • Product Service Plan penetration of 7.00% as a store, 11.00% in PCHO (computing)• Services penetration of 4.00% as a store, 5.00% in PCHO• Increased revenue on store credit card from 11.00% to 19.00%• Increased Net Operating Profit from 54% to budget to 94% to budget• Average CMA score of 98.80 from May FY ’07 to March FY’ 08.• Re-established shrink culture and maintained shrink barometer under goal (Goal: -.39, Actual: -.27)

Primary responsibility was to ensure the company remains profitable by: managing financial operations of the company including (but not limited to) A/P, A/R and Payroll; developing documenting and implementing processes that maximize work-place efficiency; developing and implementing marketing strategies to increase brand awareness. Secondary responsibility was Human Resources Management. • Developed workforce growth strategies that increased employee count from 7 to 30+ in under 4 months.• Increased revenue from $800k FY’05 to $2.5M+ FY’06.• Assisted with development of Circuit City 3rd party installation program (Firedog).

Marlborough, Massachusetts, Us

• Incorporated merchandise flow and fixture changes in 1200+ stores (resets, remodels and new stores), ensured product replenishment for stores by pointing stores to their correct planograms; created fixture orders for stores that are being reset or remodeled.• Used Store Designer (AutoCAD based) to update store layouts; created in-store product directories.• Developed contractor training program and training materials; trained new contractors in department processes and merchandising initiatives.

Richfield, Minnesota, Us

Arlington, Virginia, Us

Bachelor Of Arts (B.A.), Psychology, Theatre

Master Of Fine Arts (Mfa)