John Baughman Email & Phone Number

Norcross, GA

• Responsible for running and maintaining CAT-5e cabling throughout building for office LAN and phone connections. Maintained and worked with both 110-punchdown blocks and 66-punchdown blocks.
• Duties included being on-call 24x7x365 maintaining critical communication networks in our Norcross NOC.
• Installed rack mount computer equipment, switches, and servers in a raised floor environment.
• Maintained office LAN/WAN including Adtan Netvanta switches, Dell PowerEdge Servers.
• Managed site-to-site VPN tunnels between multiple office locations utilizing Adtran Netvanta Switches.
• Managed assignment of Class C private IP address block. Assignments provisioned using both static IP and DHCP.

Norcross, GA

• Provided pc technical support for all company employees. Set up desktop and laptop computers for new employees including setting up outlook email profiles, anti-virus and malware software, printer installations as well.
• Installed and managed Microsoft WINNT file server for migration from old Novell file server. Responsible for day to day maintenance of server including set up and removal of user accounts, groups, files shares and.
• Managed Microsoft Exchange Server 5.5 mail server including set up and removal of user mailboxes, distribution lists, custom recipients and alias names when required.
• Managed onsite DNS servers running on QNX operating system using BIND
• Created and plotted Engineering RF coverage maps using pc based Terrain Analysis Package (TAP) software for all FCC licensed paging frequencies operated by the company.
• Assisted Software Engineers with conversion from old Reseller Access Program (RAP) to new modernized Subscriber Control System (SCS). This was a large project spanning the course of one year that involved helping to.