John Benesh Email & Phone Number

Partner with key clients and internal stakeholders to identify, prioritize and deliver key product requirements to meet the evolving needs of the banking industry while improving internal processes and improving system stability and usability. Led efforts to support suite of loan origination products. Developed, maintained, and improved product roadmaps spanning multiple banking products. Communicated strategic vision and near-term roadmap to executive management, key clients and at industry conferences.• Implemented strategic framework to consolidate enhancement requirements and prioritize requests according to strategic direction, revenue opportunity and technical capability to deliver.• Led efforts to revamp and improve products and services designed to support the agriculture industry in an effort to boost profitability and client revenue retention.

Tulsa, Oklahoma Area

• Responsible for the oversight of the organization’s loan origination workflow systems in use by over 140 users multiple departments that delivers critical business functionality• Work with cross-functional teams to analyze, design and implement software solutions that provide loan origination capabilities from customer prospecting to loan servicing• Build manager, supervisor and team member capabilities through training, coaching and mentoring • Work with business peers, IT staff and third-party consultants to maintain critical bank technology related to the full spectrum loan operations activities• Oversee the department responsible for the bank’s physical document digital transformation needs• Improved document imaging efficiency by 60% through better use of technology and processes while maintaining staffing levels and document imaging costs• Implemented loan document retention protocol to dramatically reduce document associated risk within the organization• Revamped and reorganized records retention department to bring services to an effective level while implementing a cost structure 30% below market peers• Reduced records retention technology costs by 58% through contract negotiation and migration to cloud-based solutions

Columbia, Sc

Experienced in leading business analysts, technicians and program-management efforts on large-scale credit analysis and loan origination systems to extend the company’s strategic goals and deliver greater value to customers

• Worked with the software development team to implement desired software enhancements• Worked with the business analyst team to drive software testing and validation, and defect management• Documented and validated test scenarios to ensure that software requirements worked as designed• Identified, designed and documented business requirements for functional enhancements• Utilized SQL server to analyze system data and correct problems• Constructed Use Cases and Process flow diagrams to facilitate requirements gathering• Analyzed database architecture of multiple software system to map common data elements

• Worked with major insurance companies to document requirements and implement desired software changes• Designed, developed and validated test scenarios/matrices to ensure outlined requirements were met• Developed and tested enhancements to complex banking and billing software• Extracted and analyzed large amounts of database data to validate development and suggest improvements• Designed and implemented new database functionality in core systems• Worked using Sharepoint to manage software implementation and project progression• Analyzed Quality Assurance methods and implemented more efficient practices to increase defect turnaround• Evaluated current front-end interfaces and designed user friendly enhancements• Gained experience working with mainframe functionality• Promoted to a team lead position after only two years with the company• Managed team progress in both the United States and India

Master'S Degree, Management

Bachelor Of Science (B.S.), Accounting