Global Key Account Director
Boyd Corporation / Aavid Thermalloy
• Managed high-value enterprise server / semiconductor customers (company revenues from $15B-$74B), providing custom solutions and developing long-term relationships with key industry contacts. • Led internal team of 9 direct-reports and owned entire business process for each program, from concept and product design to engineering, quotation and cost-down negotiations, prototypes, qualification and QA, and through to mass production and delivery. Also leveraged indirect global engineering resources, as needed, in order to meet customer timelines for custom solutions.• Collaborated with customer procurement, product development, engineering, quality, supply chain, and ODMs/build partners in the design and production of hundreds of custom hardware products.Key Accomplishments:• For largest enterprise account, effectively displaced the previous suppliers by hitting 94% program closure rate, winning 17 of 18 major RFQs on customized NBOs, spanning 3 product generations. • Got us in the door with a leading semiconductor account my company had been pursuing for years and was awarded project to co-develop, build, and qualify a novel thermal solution that has the potential to disrupt the consumer microprocessor space. Led a multi-disciplined internal team (including VP Product Director, CTO, MFG management), and ran 3x/week status calls with a team of 15+ customer stakeholders from management, engineering, manufacturing, and procurement, across the US, Taiwan, China, and Malaysia. • Ran 7 large-volume, technically challenging projects for world leader in the exascale computing space, with a team of 20+ stakeholders. Pulled resources from across China, Mexico, Taiwan, India, and the US to make this happen.