John Haggard Email & Phone Number

Minneapolis, Minnesota, Us

As a Director and V.P. of Leadership and Legacy at Ascent, I serve as a subject matter expert, designer and developer of learning content, and facilitator in my areas of expertise. Those include leadership development, leadership coaching, succession planning, creating emerging leader programs, and teaching personality and temperament training. My overall passion is to help people communicate more effectively and truthfully with others all while building trust. I do this all within the Family Office Services line of business at Ascent.

I specialize in designing and facilitating programs to cultivate strong leaders, improve communication skills, and create cohesive, high-performing teams. I work to transform your workplace dynamics with proven strategies for organizational synergy and success.

Eagan, Mn, Us

I designed and executed the leadership development strategy for 350 leaders. This includes supervisors, managers, directors, vice presidents, and chief executive leadership.• Design, develop, and facilitate three phases of leadership training (45 sessions total) dedicated to new organizational leadership competency model. This includes self-paced pre-work, virtual webinars, post training assessment and assignments.• Partner with Diversity, Equity and Inclusion team to build intercultural fluency within leaders and associates through the Intercultural Development Inventory (IDI) assessments and trainings.• Lead teams eLearning design processes, branding standards, and vendor management of learning content and software.

Lewisville, Texas, Us

Caliber and Abra merged in 2019. I held the title of Manager of Leadership Development in both organizations, building leadership development programs from the ground up for all levels of leaders (1300+) across 37 states. • Designed and facilitated senior leadership training for regional leaders, VPs, and Senior VPs. Training focused on leaders leading leaders, holding others accountable, change management, and the Kaizen process improvement methodology.• Designed, developed, and managed the first ever nationwide 12-week emerging leader program. This was facilitated across 37 states• Facilitated our DiSC and Print personality training to over 300 general managers to help them improve their ability to communicate effectively with customers and employees.• Created multiple web-based trainings and webinars on how to handle stress, support teammates, and work with a remote workforce during the COVID-19 outbreak.

Charlotte, Nc, Us

Lead leadership development at Abra. Created and managed initiatives to develop our General Managers, District Managers, and Market Vice Presidents in fourteen markets across twenty-eight states. Abra merged with Caliber Collision in 2019. Please see more about my role above.

St. Paul, Minnesota, Us

Managed the education strategy for a non-profit healthcare organization. Severed as lead instructional designer for the department, master-trainer, and mentor for Education and Development employees.• Designed a leadership onboarding strategy for new leaders at Gillette including training, mentoring, coaching, and competency measurements.• Led and managed a patient safety initiative of classroom training and eLearning for all 1500+ employees. Collaborated with our CEO and VP’s partnering with a network of fifty children’s hospitals for patient safety across the country.• Managed instructor-led and eLearning strategy for 8-million-dollar electronic medical record rollout for multi-site clinical organization.• Trained all new physicians, dentists, nurse practitioners, and residents in our EMR system.• Created a new online document management system, sortable by role and software system. • Recipient of the Tzvi Daremblum Excellence Award for successful implementation of online document management system.

Hartford, Ct, Us

Led training and development efforts partnering with a large multi-site service division to provide an exceptional service-oriented experience for our clients and sales distribution partners.• Led large scale corporate management development program. All levels, VPs to front line managers in 4 lines of business across the country were trained on how to better manage and coach their employees.• Managed onboarding courses for all incoming employees, while also designing, developing, and training a six-week new-hire training for our customer service staff. This included training and preparing them for their Series 6 certifications and teaching them how to trade client funds within the New York Stock Exchange.

Hartford, Ct, Us

Lead trainer for new hire call center and production training.

Hartford, Ct, Us

Customer Service Representative for policy owners and brokers of our variable life insurance products.