John Whattam Email & Phone Number

United States

Bellevue, WA, US

Seattle, Washington, US

Consult with Global Logistics Service Providers to address their Customer Retention, Customer Growth and overall Customer Growth priorities. Enable them to provide their customers a modern CX platform that directly impacts Retention & Growth.

Seattle, Washington, US

Skilljar is the leading customer training platform for companies to accelerate product adoption and increase customer retention. Our award-winning solution empowers companies to deliver beautiful customer training experiences backed by data. Skilljar includes a best-in-class student experience, payments engine, social certifications, advanced analytics.

Vienna, Virginia, US

Level Access provides solutions that resolve the revenue loss, punitive damages, and compliance risks created by inaccessible Information Technology (IT) systems, including web sites, web applications, software, and hardware. Level Access's proven Accessibility Management Platform (AMP) solution integrates the business and technical requirements necessary.

Cincinnati, Ohio, US

Starfish Retention Solutions, now part of Hobsons Inc is a growing education technology company based in Arlington, VA, is a leading provider of student success systems. Harnessing the power of the academic community, our software solutions engage, motivate and graduate more students.Our mission is to help academic institutions address the significant.

Chicago, Illinois, US

Huthwaite is the world’s leading sales performance improvement organization. Founded on scientifically validated behavioral research, our methodologies—which include the internationally renowned SPIN® Selling—guarantee sales success.

Bloomington, MN, US

Drive new business development efforts in Northwest Territory for a SaaS provider of comprehensive online educational solutions for the Post-Secondary Market. Coordinated efforts of Inside Sales, Professional Services (Faculty Training) and Consulting to insure successful customer implementation. Responsibilities include transitioning current legacy.

Led Account Management efforts with 15 Pearson eCollege customers. Facilitated recurring operations calls with customer team and internal eCollege resources. Handled escalation calls and coordinated internal response and resolution. Provided consultative services enabling their efforts to drive enrollment growth, student readiness and retention.

St. Petersburg, FL, US

Led Business Development efforts in Midwest for provider of Business Simulations, Games and Discovery Maps. Key areas of emphasis include: Business Acumen, Leadership Accountability, Project Management, Managing Change and Talent Leadership* 150% of quota in first six months* 75% of Revenues generated from New or Reactivated Accounts including Anheuser.

London, GB

Led the business development efforts for Aon Consulting's Call Center Performance Practice. Work with clients seeking to derive significant value and ROI from their call monitoring efforts. Provide results based solutions to optimize the performance of call center employees. Solutions included selection & assessment, customer surveying, mystery shopping.

Chicago, Illinois, US

Developed performance improvement solutions for field sales & call center environments for Fortune 1000 organizations. President Club attendee.* Assigned territory restart (revenues in year prior to joining were $38k) and grew to $875,000.* 2005 revenues are 110% of quota with 70% of revenues generated from new business acquisition including Qwest.

e-learning consulting firm (undercapitalized start up firm that closed operations in 2002)

Responsible for high-tech industry markets for enterprise scale e-Learning software start-up. Lead sales representative on team that introduced LCMS software into Sun Microsystems. Avaltus failed to secure 2nd round financing and the technology was sold to USA Interactive in July of 2001

New York, NY, US

• Started Rocky Mountain territory. Emphasis was on securing new customers for AMA’s Project Management Skills curriculum. Took territory with $35k of revenues prior year to $350k of revenue in first six months.
• Promoted to take on P&L responsibility for $4.5 million dollar market segment of public seminar and custom training business after 13 months. Responsible for hiring and training of a five person field sales team.

Initial responsibilities were to establish sales training function for inbound/outbound call center tied to property/casualty industry. Revised overall new hire curriculum and reduced new hire ramp up time by 50%. (from 6 months to 12 weeks)Promoted to assume P&L responsibility for $14 million dollar Insurance Replacement division after 6 months with.

Ba, Psychology

Coursework Toward Masters

Introduction To Meddic