John Whitehall work email
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John Whitehall personal email
Ex Risk Officer at National Savings and Investments (NS&I)Originally I joined LloydsTsb bank working in high street branches, and my career has progressed through Retail, Commercial and Corporate banking, with an over riding theme of Risk Management albeit in different disguises. I qualified as an ACIB in July 1997. The Chartered Institute Securities & Investments (CISI) Operations Certificate (IOC formerly known as IAQ) Risk exam passed 21/12/12. CISI Advanced Operational Risk study undertaken. Specialties: Enterprise Wide Risk Management (EWRM) experience in the financial sector including design, testing and implementation of business risk systems which I enjoy. Depth of experience held within Personal, Corporate and Commercial /Small Business Banking, Payment services, Credit & limit monitoring, Customer/ Client Relationship Management including Complaint Handling (TCF) and Business Development, Business Continuity Planning (BCP) and Compliance. Technical work undertaken for Basel II, lll, and Sarbox (SOX). Knowledge of local and national business support and funding initiatives e.g.ECGD, British Business Bank.People may doubt what you say but they believe what you do (Lauris Cass)
Enterprise Wide Risk Management & Financial Services Consultant
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ConsultantEnterprise Wide Risk Management & Financial Services Consultant Feb 2018 - Present
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Risk OfficerNational Savings And Investments Jul 2011 - Jan 2018Vauxhall, London2nd line of defence within a 3 line of defence modelProduction and presentation of accurate and timely risk reporting for Risk Management Committee, Executive Commitee (ExCo), Audit & Board.Design, testing and implementation of EWRM risk systems including Staff Training and embedment.Monitoring of risks and issues against risk appetite., Working with directors to monitor the control environment and provide support on exising policies, frameworks, systems and controls (ISO 3000).Breach monitoring and resolution.Undertaking Project workFacilitator -
Regional Risk Operations And Service ManagerSantander Corporate Banking Aug 2010 - Jul 2011London And South East And Anglia, Midlands, South West And Wales Regions.Regional Risk, Service and Operations Manager covering London and South East and Anglia, Midlands, South West and Wales Regions.• Main contact for 15 Corporate Business Centres (CBC’s) within two regions for all Risk, Operations and Service issues. Centres ranged from Nottingham to Cardiff, Southampton and Cambridge.• Interacted with Regional Managers to assist them meeting all balanced business scorecard objectives within Risk, Operations and Service quadrants including debt portfolio management. • Regional point of contact for general operational matters such as IT, premises, contingency and Health and Safety. Monitored operational readiness. Also acted as point of reference for data protection and security issues• Managed local training and development and developed a network of contacts to improve staff skill levels.• Reported to the central risk team risks, losses or issues arising and attended stakeholder meetings.• Monitored overdue credit risk and managed CBC’s to reduce overdue exposure levels.
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Manager Customer Care And PaymentsLloyds Banking Group Oct 2007 - Nov 2009City Of LondonKey Achievements:• Recognised by management team for applying Lean and Sigma principles to make the payment referral process more efficient and systematic. • Received Awards’ for providing excellent customer service during 2008 to Corporate customers.• Designed and delivered various Operational Risk Workshops. • Managed, directed and tested the roll-out of a pilot replacement credit monitoring system whilst liaising with both front and back end offices. Critical success factors were functionality, usability and reliability. -
Manager Risk And OperationsLloyds Tsb Bank Plc Oct 2005 - Sep 2007London, United KingdomKey Achievements:• Recognised by Corporate Banking Risk Department as the benchmark best practice for Operational Risk Exposure Evaluations assessments and for the delivery of quarterly workshops. • Delivered detailed work in respect of electronic training for Cash Sweeping & Corporate Banking Management Information. Recognition received from both HR and Head of Corporate.• Complaints champion- I masterminded and delivered the training to staff across workshops and embedded the value of reducing complaints to the business. Provided input into several high level Group meetings. Work carried out in respect of TCF (Treating Customers Fairly) in accordance with FSA's ARROW framework.• Recruitment of staff.• Designed and implemented our fire evacuation procedures for approximately 120 staff in London.• Deputy Manager for Health and Safety. -
Assistant Manager,Projects, Large CorporateLloyds Tsb Bank Plc Dec 2004 - Sep 2005Reading, United Kingdom & LondonActed as stakeholder and undertook project work in respect of:• Sarbanes Oxley (SOX) on behalf of Regional and London Large Corporate.• Basel ll (AIRB) Compliance - working for 5 months with a bespoke Deloitte’s team to obtain, process and interpret debt portfolio data. Managed, planned and implemented methodology. • Undertook Business Continuity Planning work (ISO22301).Key Achievements:• Improved the CRisP user manual and helped set up a safe training database for 2,400 users. Project was successfully delivered on time and to budget despite being under resourced.• Trained staff to use Moody’s Risk Calc (UK Private firm model) & Risk Advisor• Generating OREE documentation from a blank canvas against stretching time scales, delivering on time and achieving recognition for a job well done. • Basel II AMA re-rating project delivered on time & to budget against very challenging timescales. -
Assistant Manager To Relationship DirectorLloyds Tsb Bank Plc Jan 2003 - Nov 2004Reading, United KingdomLarge Corporate, Reading (Relationship/Client Management)Key Achievements:• Office manager responsible for office routines including H & S and Business Continuity Planning as well as staff.• Success in winning a large syndicated loan deal.• Prepared documentation and liaised with other companies and professionals leading to a successful MBO/IPO. -
Business Banking ManagerLloyds Tsb Bank Plc Sep 2001 - Jan 2003Guildford, United KingdomGuildford Direct Business Centre (Telephone Banking/Relationship/Client Management)) Key Achievements:• Acted as a Project Manager to oversee the successful segmentation of 23,000 Club Charity & Society (CCS) and undertook all CCS account opening. Model rolled out. -
Assistant Manager, VariousLloyds Tsb Bank Plc Aug 1978 - Aug 2001Hampshire, Surrey, Berkshire, WiltshireRelationship Manager at 3 business centres and various high street branches/ mortgage centres in Hampshire, Surrey, Berkshire and Wiltshire managing up to 11 staff. • Attended careers conventions, schools and colleges on behalf of the bank,• Undertook extensive recovery credit control and debt collection work for the bank.
John Whitehall Skills
John Whitehall Education Details
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Chartered Institute For Securities And Investments76% -
Associate Of Chartered Institute Of Bankers -
Banking, Economics, Law, Management, Business -
Yateley Comprehensive SchoolEnglish, Geography, History, Economics -
Associate Of Chartered Institute Of Bankers (Acib) -
Associate Of Chartered Institute Of Bankers
Frequently Asked Questions about John Whitehall
What company does John Whitehall work for?
John Whitehall works for Enterprise Wide Risk Management & Financial Services Consultant
What is John Whitehall's role at the current company?
John Whitehall's current role is Previously at National Savings and Investments.
What is John Whitehall's email address?
John Whitehall's email address is jv****@****net.com
What schools did John Whitehall attend?
John Whitehall attended Chartered Institute For Securities And Investments, The London Institute Of Banking & Finance, Farnborough College Of Technology, Yateley Comprehensive School, Associate Of Chartered Institute Of Bankers (Acib), Associate Of Chartered Institute Of Bankers.
What are some of John Whitehall's interests?
John Whitehall has interest in Children, Arts And Culture, Education.
What skills is John Whitehall known for?
John Whitehall has skills like Risk, Credit Risk, Operational Risk, Basel Ii, Corporate Finance, Operational Risk Management, Credit, Risk Management, Banking, Financial Risk, Governance, Enterprise Risk Management.
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