Hands-on experience in troubleshooting, managing, designing, and planning Enterprise solutions since 2005. Sales, operations, and customer service experience in a fast paced nationwide retail environment. Resulting in a unique and focused approach when interacting with customers, end users, managers, executives, etc. to understand needs and recommend/implement best of breed solutions for a premium experience. Unique, methodical, and best practice approach to all technology solution opportunities.Goals include are leaving an environment significantly better than when first introduced; improve, automate, and simplify common problems with best practice technology solutions, as well as always provide a thorough and analytic perspective whenever possible.Certified in Microsoft, Dell, Veeam, Asigra, Checkpoint, AeroHive, Barracuda, etc.Specialties: Enterprise monitoring, Microsoft Active Directory & Exchange, Office 365 / Microsoft 365, Veeam Backup and Replication, Veeam Cloud Connect, ConnectWise solutions suite, Kaseya RMM, Symantec BackupExec & Netbackup, Blackberry Enterprise, VMware ESX, Citrix XenApp, cloud backup, infrastructure design, and other administrator/management/support duties.