John B. Wightman
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John B. Wightman Email & Phone Number

Volunteers In Police Service at Grain Valley Police Department at USA 800
Location: Independence, Missouri, United States 6 work roles 1 school
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Current company
USA 800
Role
Volunteers In Police Service at Grain Valley Police Department
Location
Independence, Missouri, United States
Company size
462 employees

Who is John B. Wightman? Overview

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Quick answer

John B. Wightman is listed as Volunteers In Police Service at Grain Valley Police Department at USA 800, a company with 462 employees, based in Independence, Missouri, United States. AeroLeads shows a matched LinkedIn profile for John B. Wightman.

John B. Wightman previously worked as Volunteers In Police Service at Grain Valley Police Department and CorporateTrainer--Supervisor--Quality Assurance--Customer Service at Usa 800. John B. Wightman holds B.A., Art, Education, Music from William Jewell College.

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Email format at USA 800

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USA 800

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Profile bio

About John B. Wightman

John B. Wightman is a Volunteers In Police Service at Grain Valley Police Department at USA 800. He possess expertise in customer service, training, customer satisfaction, leadership, customer retention and 17 more skills.

Listed skills include Customer Service, Training, Customer Satisfaction, Leadership, and 18 others.

Current workplace

John B. Wightman's current company

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USA 800
Usa 800
Volunteers In Police Service at Grain Valley Police Department
kansas city, missouri, united states
Website
usa800.com
Employees
462
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6 roles · 33 years

John B. Wightman work experience

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Volunteers In Police Service

Current
Grain Valley Police Department

Grain Valley, MO

Aug 2012 - Present

Corporatetrainer--Supervisor--Quality Assurance--Customer Service

Current
Usa 800

Training and development of a multi-client call center. Clients range from catalog sales, educational, tourism, ministries, seminar registrations, donations, government, etc. We are a call center for companies who may not be able to staff one of their own. My responsibilities are to ensure quality and consistency by developing training, tests, materials.

Oct 2005 - Present

Customer Service Supervisor/Training Instructor

Caremark

Provided customer service support for retail pharmacists and plan members for prescription refills, plan coverage inquiries, copays, and web-support in a Call Center environment.

2003 - 2006 ~3 yrs

Call Center Manager

Recovery Management Corporation

Responsible for the set-up and development of an Internet-based call center. Directed, planned, and implemented policies and procedures, service levels, training, evaluation & feedback.

2000 - 2001 ~1 yr

Lead Supervisor

Pnc National Bank

Bankcard Customer Service Operations. Supervision of over 250 employees in a call center environment. Mainly inbound calls concerning credit cards, statements, interest rates, disputes, lost/stolen, fraud & collection inquiries.

1997 - 1999 ~2 yrs

Team Manager

First Union National Bank

Bankcard Customer Service Operations. Supervision of over 200 employees in a call center environment. Mainly inbound calls concerning ATM, Debit and credit cards, statements, interest rates, disputes, lost/stolen, fraud & collection inquiries.

1993 - 1997 ~4 yrs
Team & coworkers

Colleagues at USA 800

Other employees you can reach at usa800.com. View company contacts for 462 employees →

AB Aaron Byrd Aaron Byrd Colleague at Usa 800Greater Orlando, United States View → KA Kristi Altenhoff Kristi Altenhoff Colleague at Usa 800Wichita Falls, Texas, United States, United States View → JV Jessica Vanover Jessica Vanover Colleague at Usa 800Ottawa, Kansas, United States, United States View → EB Enia Batcard Enia Batcard Colleague at Usa 800Haven, Kansas, United States, United States View → RK Rochelle King Rochelle King Colleague at Usa 800United States, United States View → KL Kristopher Latham Kristopher Latham Colleague at Usa 800Greater Wichita Falls, Texas Area, United States View → JR Jim Rogers Jim Rogers Colleague at Usa 800Lombard, Illinois, United States, United States View → MW Marissa Wolfenbarger Marissa Wolfenbarger Colleague at Usa 800St Joseph, Missouri, United States, United States View → DG Diego Garcia Diego Garcia Colleague at Usa 800Kansas City Metropolitan Area, United States View → KC Kelly Chandler Kelly Chandler Colleague at Usa 800Lawrence, Kansas, United States, United States View →
1 education record

John B. Wightman education

FAQ

Frequently asked questions about John B. Wightman

Quick answers generated from the profile data available on this page.

What company does John B. Wightman work for?

John B. Wightman works for USA 800.

What is John B. Wightman's role at USA 800?

John B. Wightman is listed as Volunteers In Police Service at Grain Valley Police Department at USA 800.

Where is John B. Wightman based?

John B. Wightman is based in Independence, Missouri, United States while working with USA 800.

What companies has John B. Wightman worked for?

John B. Wightman has worked for Grain Valley Police Department, Usa 800, Caremark, Recovery Management Corporation, and Pnc National Bank.

Who are John B. Wightman's colleagues at USA 800?

John B. Wightman's colleagues at USA 800 include Aaron Byrd, Kristi Altenhoff, Jessica Vanover, Enia Batcard, and Rochelle King.

How can I contact John B. Wightman?

You can use AeroLeads to view verified contact signals for John B. Wightman at USA 800, including work email, phone, and LinkedIn data when available.

What schools did John B. Wightman attend?

John B. Wightman holds B.A., Art, Education, Music from William Jewell College.

What skills is John B. Wightman known for?

John B. Wightman is listed with skills including Customer Service, Training, Customer Satisfaction, Leadership, Customer Retention, Team Leadership, Quality Assurance, and New Hire Training.

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