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Proven business technology leader known for delivering strategic business initiatives by enabling the latest in cloud-based digital technologies. An established record as a business partner who collaborates with other leaders to define a clear strategy for leveraging technologies to transform the business with measurable benefit. A poised and skilled communicator that has a track record of recruiting and retaining top talent. Strategy, Leadership and Execution:up to 150+ reports, including up to an additional 80 contract reports (Innovation, Cloud Saas-IaaS-PaaS, Architecture, Cloud Office365 and Cisco Unified Communications, Networking Optimization and Consolidation, SAP HR Development, Integration, Business Warehouse, Active Directory, Cloud-based Identity Management, e-Commerce, Content Management, Cloud Storage, Amazon WorkSpaces, Digital Signage and Support)Strong track record of leading strategic change initiatives, enabling corporate value creation from business technology programs, while delivering millions in operational IT expense reduction. Skills and Experience: Corporate I.T. Strategy, Cloud Technology and Design (Cloud Native Pivotal Cloud Foundry and AWS or Salesforce), Innovation, Program Leadership, Cost Control, Capital and Operating Expense Management, User Experience (UX), Agile Software Development, Mobility, Operations and Infrastructure, e-Commerce, Web Architectures, Social Media, Unified Communications, Support and Help deskPlease contact me at johnwkeyjr@gmail.com ✉
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Vp Customer Enablement PlatformU.S. Bank Sep 2023 - PresentMinneapolis, Mn, UsElavon Salesforce for Sales and Service North America -
Vp, Digital Sales And BoardingU.S. Bank Jul 2021 - Sep 2023Minneapolis, Mn, Us
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Vp & Global Head Of Salesforce SolutionsU.S. Bank Feb 2020 - Jul 2021Minneapolis, Mn, UsGlobal Salesforce Sales and Service Cloud delivery team leader
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Vp & Global Head Of Customer Service TechnologyU.S. Bank Jun 2019 - Feb 2020Minneapolis, Mn, UsResponsible for Global Customer Servicing Solutions, including Salesforce.com Service Cloud, customer portals, integration and call center platforms.
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Director, Its Application Portfolio & DevelopmentCountry Financial® Feb 2017 - Jun 2019Bloomington, Il, Us► Customer Digital experiences including mobile and online channels. Led the introduction of the new cloud native platform Pivotal Cloud Foundry (PCF) for mobile app delivery. ► Established the COUNTRY Digital Lab at the University of Illinois Research Park (UIRP) for mobile development and innovation.► SAFe (Scaled Agile Framework 4.5) deployment training and SAFe deployment leader.► Data & Analytics (Tableau, Hadoop, EDW)► Financial Services platforms for Investment Services and Life/Health business units.► Corporate Systems including HR & Finance -
Director, Information TechnologyCoca-Cola European Partners May 2016 - Jan 2017Uxbridge, West London, GbCoca-Cola European Partners (www.ccep.com) is the biggest independent Coca-Cola bottler in the world, created by the merger of Coca-Cola Enterprises, Coca-Cola Iberian Partners and Coca-Cola Erfrischungsgetränke. -
Director, Digital Technologies (Global)Coca-Cola European Partners Mar 2013 - Jan 2017Uxbridge, West London, Gb► Strategic Analysis, Planning, Deployment and Operations: Responsible for identifying and communicating strategic opportunities for the deployment of innovative digital, social, communication, collaboration or web and portal technologies.► Delivered the first Cisco-Direct Unified Communications Solution as a Service while consolidating networks and reducing more than $4 million in annual costs that could be reinvested in the Unified Communications solution.► Built strategy and led executive communications efforts about the need to manage and govern the digital workplace initiatives including customer and employee facing mobile portals; a refreshed mobile device strategy; and the deployment of a broad Unified Communications solution.► Deployed Coca-Cola Enterprises’ first mobile e-Commerce platform in Europe and within six months led to more than $20 million in revenue uplift for one business unit.► Subject matter expert for Coca-Cola Enterprises Cyber-security task force, leading to the deployment of the first cloud-based identity management system and a focus on external vulnerability testing and findings.► Led the Digital Workplace initiative to define new mobile devices and scenarios for a more productive workforce, including desktop as a service from Amazon► Managed strategic vendor relationships with partners IBM, Microsoft and Cisco.
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Director, Collaboration Technologies & Social Media DevelopmentCoca-Cola European Partners Oct 2010 - Feb 2013Uxbridge, West London, Gb► Divestiture and Acquisition:- Led technology team responsible for creating new company’s security and collaboration infrastructure when the North American business was divested by Coca-Cola Enterprises.► Cost Control and Management: - Reduced strategic vendor contract by nearly 50% over the three year contract term, saving more than $3 million annually.- To reduce operating expense cost, internal project resources were assigned to high value business capital expense projects, reducing the need for contractors.- Through a new strategy around new digital tablets and mobile devices, we were able to drive down the capital investment required for the purchase of new devices by at least 30% to 50%.
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Associate Director (Principal), Hr & Collaboration Technologies (Global)Coca-Cola Enterprises, Inc. Jan 2008 - Jan 2010Atlanta, Georgia, Us► Led negotiations and implemented the first large enterprise Microsoft Office365 Cloud collaboration tools deployment resulting in the migration of more than 125,000 seats in The Coca-Cola System to Office365 (BPOS-D)..► Recognized by Microsoft Cloud services team for integrated cloud portals with line of business systems, including SAP technologies and private cloud security platforms.► Overall support and enhancement responsibility for 50+ Coca-Cola Enterprises web-based solutions. -
Associate Director, Hr, Communication & Collaboration TechnologiesCoca-Cola Enterprises, Inc. May 2008 - Oct 2009Atlanta, Georgia, Us► Coca-Cola Enterprises (CCE) European Program:- Created a functional organizational structure for the Web & Portal Services team as the team size increased three-fold in the first 8 months of its existence. Responsible for daily management of 15 full-time employees, 6 contractors and an off-shore development team.- Responsible for implementing SAP Employee and Manager Self-Service portal enabling employees and managers online web access to manual HR processes.- Led and managed the effort to off-shore the development of a Coca-Cola Enterprises web-based application used in the North American Call Center.
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Sr. Manager/Collaboration Cloud Deployment Program (North America)Coca-Cola Enterprises, Inc. Jan 2004 - Mar 2007Atlanta, Georgia, Us► Support, Development and Delivery Team Management: Managed the Coca-Cola Enterprises and Coca-Cola Customer Business Solutions Programs for Web and Enterprise Portal-based solutions.► Coca-Cola Customer Business Solutions (CBS) North American Program (Coke.net):- Managed the third-party support resources, including the $1 million annual budget, for the 24/7 application support for the B2B online environment (Coke.net) for the Coca-Cola Company, Coca-Cola Enterprises and the North American bottlers.- Provided leadership for the creation and facilitation of the Coke.net portal governance meeting with key business stakeholders from Coca-Cola Enterprises and The Coca-Cola Company.
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Technical Lead/Architect/Developer, E-Business Solutions (North America)Coca-Cola Enterprises, Inc. Dec 2001 - Jan 2004Atlanta, Georgia, Us► Responsible for the development and deployment of a consolidated order-entry system for Coca-Cola Enterprises North American Customer Call Center, serving more than 1 million customers daily.- Collaborated with The Coca-Cola Company, Customer Business Solutions and IBM to design B2B Portal for use by Coca-Cola Enterprises European customer base.- Turned around the delayed delivery of the Global Employee Portal Platform Redesign and Deployment project within two months of assignment to the project.- Led planning sessions for North American Call Center Web-based Order Entry utilizing agile development techniques.- Standardized Java build and deployment processes to formalize communication between the development team and Business Analysts responsible for Quality Assurance.
John Key Skills
John Key Education Details
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Georgia Southern UniversityCum Laude
Frequently Asked Questions about John Key
What company does John Key work for?
John Key works for U.s. Bank
What is John Key's role at the current company?
John Key's current role is VP, Customer Enablement Platforms at U.S. Bank.
What is John Key's email address?
John Key's email address is jo****@****ail.com
What is John Key's direct phone number?
John Key's direct phone number is +167826*****
What schools did John Key attend?
John Key attended Georgia Southern University.
What skills is John Key known for?
John Key has skills like Strategy, Leadership, Cross Functional Team Leadership, Team Management, Enterprise Software, Strategic Planning, Change Management, Project Management, Management, Integration, Cloud Computing, Sap.
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