John M. Email & Phone Number

Chicago, Il, Us

San Francisco, California, Us

CyberCube Analytics offers insurance companies cyber risk modeling and analytics software. The software helps insurers estimate cyber risks and make intelligent cyber insurance policy decisions. I contribute value to the software's clients by conducting user research and incorporating their feedback into my designs. •Increased customer satisfaction scores by 20%, increased revenue by 10%, and reduced time-to-market by 15% by collaborating with multidisciplinary teams to balance innovation, user needs, and technical feasibility in the product roadmap.•Leveraged machine learning, data insights, and customer feedback for adaptive, user-centric product designs catering to the cybersecurity sector, resulting in a 10% increase in product usage.•Prioritize user feedback in design iterations based on customer value, increasing the NPS score by 10 points through a user-centered approach.•Facilitated the design of a SaaS product strategy that resulted in an 85% increase in user adoption while maintaining a scalable design system and mentoring junior team members.

Chicago, Illinois, Us

BigTime Software helps accounting, consulting, and engineering firms organize projects and track time. The software helps these companies organize projects, track time and expenses, and invoice clients. •Implemented a Figma design system, enabling 1-2x faster collaboration and shortening the product development cycle by 1-2 weeks.•Designed imaginative UIs, improving productivity for diverse industries at a company that provides B2B services.•Shaped the product roadmap, prioritizing valuable features by collaborating with cross-functional teams and aligning with company vision.•Collaborated with engineering and product managers to establish a design system, increasing the team's velocity by 50%.• Worked with teams from different functional areas to develop the product roadmap.

• Successfully led numerous high-impact digital campaigns for Kodak, Six Flags, and Kellogg's, significantly increasing brand awareness, engagement, and sales.• Demonstrated a deep understanding of consumer insights, market trends, and business objectives, delivering innovative and practical designs that engage audiences and drive results.• Managed and built design teams and coordinated freelance talent.• Contributed to major B2C and B2B brand creative strategies.• Developed websites, social media posts, email campaigns, and digital advertisements that were visually appealing and effective.• Worked with cross-functional teams that included copywriters, strategists, and developers.Kept current with the latest design trends, technologies, and best practices in the digital space.

•Boosted user engagement through social gamification, fostering competition, collaboration, and community growth, facilitating the creation of game-like features that increased user engagement by 25%.•Led the design of the product’s digital elements to improve the customer experience, resulting in a 13% increase in the conversion rate.•Delivered a new user onboarding flow, which increased customer activation by 9%.•Designed and delivered site maps, flowcharts, prototypes, and wireframes, achieving a 90% improvement in customer satisfaction and a 90% reduction in development costs.

Ashburn, Virginia, Us

•Unified corporate brand across digital and traditional platforms, achieving a 15% boost in customer retention and 25% growth in new leads.•Enhanced digital presence, leading to a 52% rise in online visits and 20% longer average sessions due to SEO and content strategies.•Revamped the School of Cybersecurity website, driving a 32% increase in student enrollments and generating over $400,000 in exam revenue.•Managed a 10-person team, elevating project efficiency by 30% and shortening design iteration time by 40% while raising social media engagement via premium strategic videos by 35%.

Elk Grove Village,, Il, Us

•Achieved a 35% increase in website traffic by creating and launching an advertisement campaign that included online promotions, banner ads, email marketing, and social media posts.•Increased web traffic by 37% and Google Ads ROI by 93% by identifying the search terms and phrases with the highest likelihood of return using the Google Keyword Tool and securing organic rankings.•Spearheaded redesign of a two-step checkout process that resulted in a 10% increase in conversion rates and reduced the abandoned cart rate by 5%. The project involved coordinating with multiple teams, including Development, Product Management, and Branding.•Directed web projects with a 98% on-time delivery rate, backed by detailed functional specifications.

Safari Marketing is a full-service agency that provides market research, brand planning, advertising, digital marketing, and event management to clients in various industries. They help customers reach their target audiences and achieve their business goals by developing effective marketing campaigns and strategies. •Designed and developed a web portal for the client's website, which displayed a 67% increase in revenue over the previous year by using landing page optimization, valuable add-ons, and targeted follow-up emails.•Managed web projects with budgets up to $400,000, ensuring timely delivery within constraints by planning, organizing, and assigning tasks.•Boosted monthly site visits by 40% for five clients to over 200,000 in three months through strategic design and marketing.•Created reusable UI code for web and mobile, collaborated on the design, and ensured up-to-date, high-quality digital solutions with the team by maintaining 60% of the code in a private GitHub repository and using testing and QA protocols.

Vision Labs is a design agency specializing in creating effective design solutions to improve visual communication for businesses and organizations. They offer various design-related services, including branding, web and app design, marketing materials, and more.•Spearheaded the development and launch of a pioneering urban free Wi-Fi product, collaborating with industry leaders, including Cisco and Sprint, achieving 100% user engagement, doubling geographic coverage at debut, and resulting in a 27% increase in revenue.•Developed client-centric design solutions to increase conversion rates by 10% by conducting stakeholder interviews, user research, and creating a cohesive and engaging brand presence across various platforms.•Delivered a 10% improvement in user experience and a 3% increase in revenue by creating visually appealing and user-friendly designs for web and mobile applications using industry-leading tools while ensuring branding consistency for both B2B and B2C clients. •Managed multiple concurrent projects, maintaining high design standards and fostering collaboration across cross-functional teams to translate design concepts accurately into final products.

Lisle, Il, Us

CompuSystems manages and registers events, including conferences, trade shows, and exhibitions for organizations. Their easy-to-use platform streamlines event administration, improves efficiency, and enhances the guest experience. • Led the design and development of a trade show data aggregation platform, ensuring a unified customer experience.• I improved the overall user experience (UX) of three software programs, resulting in a 74% increase in user satisfaction across all three. For internal client software, I developed cutting-edge UI that was adopted immediately.• In addition, I have experience working with outside vendors to coordinate and complete development projects on time and within budget. This has involved effective communication, collaboration, and project management skills to ensure successful project outcomes.

Valparaiso, Indiana, Us

• Developed web properties for a variety of clients with the goal of increasing revenue and visitor traffic.• Subject matter was successfully translated into designs for newsletters, promotional materials, and sales collateral.• Designed themes for marketing and sales presentations, training videos, and corporate websites were created.

Chicago, Illinois, Us

• Created advertisements for business-to-consumer clients that resulted in a higher percentage of revenue and interaction.• Used online communication to process designs and proof ads.• Created and revised internal and external customer advertisements to boost overall sales.• Ensured that print materials were delivered on time and in accordance with brand guidelines.• Created innovative solutions using typeface, photography, and colors to influence customer habits.• Created a website structure and layout to present readers with news and information.

Interactive Technology And Animation

Certification In Web Development And Programming, Computer Science

Certification In Graphic Arts And Visual Communication, Graphic Arts Program