IT management professional with over 15-years of progressive expertise developing scalable solutions which improve efficiency and productivity within budget. Results-focused and accomplished in meeting key objectives with both small and large scale technical projects, with on-time delivery. Comprehensive knowledge of IT best practices for IT governance.Demonstrated ability to define and map project scope, specifications, project timeline, resources, and budget requirements from planning through production. Team orientated and stakeholder driven. Talented hiring manager with ability to retain talented and effective staff. Deliver unparalleled ability to effectively communicate, influence, develop and empower staff and stakeholders, and to identify and correct root causes of ineffective functions.Oversee all IT functions including long-term strategic planning, continuous improvement and best practices, and system scalability planning. Develop collaborative relationships and partnerships within and outside of the IT function. Train, empower and direct activities of staff assuring key objectives are met. Work with Microsoft Server, SQL, Exchange, Active Directory, Terminal Server, ERP (Jenzabar EX), Mitel VOIP, ID card access security system (Touchnet), Request Tracker, emergency notification, various operating systems and desktop applications.