Enthusiastic aspiring Information Technology professional and US Army Veteran of 28 years with extensive experience in team building, administrative actions, resource, personnel, and IT Management. Recently completed the Computer User Support Specialist program at ACI Learning to prepare for an entry-level IT position. Currently working toward ITIL, A+, Network+, and Security+ certifications. I enjoy complex problem solving, working in a team environment, and finding innovative ways to make things better for others.