John Rooney Email & Phone Number

Armonk, New York, Ny, Us

Lead team of Design and Product Management professionals in developing critical IBM.com applications and experiences that support client digital engagement with IBM. • Lead the Digital experience team driving adoption of Adobe marketing platform.IBM.com Direct Reports: • Director - Digital Design: Leading the creation of IBM.com design system based on Carbon.• Product Owners: - IBM experience strategy. - IBM search and discovery systems. - Digital Client Experience measured by Net Promoter Score. - IBM Product Pages with focus on product discovery and purchase experience. - IBM Product Catalog and systems supporting product information management. - Enterprise registration and profiling experience supporting marketing, trial, and purchase.Notable Achievements:• Led team to reduce the IBM.com content footprint by 50% while improving click-through rates for search by 30% and achieving 5+ point improvement in NPS.• Delivered a common registration experience across the IBM portfolio supporting millions of marketing responses and product trial registrations annually.• Drove the design and development of IBM’s digital product catalog of 700+ products.

Armonk, New York, Ny, Us

• Led 20-person team to drive agile practices, organizational health, and creation of a technical program office supporting a 200-person agile engineering team directing IBM’s digital transformation - including the development of IBM.com and the IBM Marketplace.• Built and managed system to track the activity and business outcomes of 70+ Agile squads.• Applied IBM Watson AI technology to develop a recruiting application matching candidates to job opportunities.

Armonk, New York, Ny, Us

• Collaborated with IBM Chief Information Officer and senior IT executive team to develop and deliver strategy for IBM’s internal operating environment. • Created IBM iFundIT program to build an internal crowdsourcing platform with $7M IT funding.• Led workforce and talent planning for IBM's global, 5,000-employee IT organization.• Developed a global internship program with a focus on developing mobile applications.

Armonk, New York, Ny, Us

• Led transition from a decentralized strategic roadmap to a unified approach in support of the IT needs of all IBM units and functions. • Formed the Technical Strategy and Architecture Board and collaborated with Chief Information Officer to create a cohesive technical vision and strategy for IBM’s IT environment.• Partnered with product teams to leverage IBM technologies as the foundation of IT enablement.• Represented IT on the cross-IBM Social Business Management Council directing internal use of social media.• Led first enterprise wide HackDay to drive innovation across IBM’s global organization.

Armonk, New York, Ny, Us

• Created the IBM Social Media Aggregator, a digital hub for social activity at IBM’s leading brand conferences, earning Innovation Award from the Vice President of Software Marketing.• Drove deployment of IBM Connections as the primary social business tool on IBM.com.• Collaborated with HR, Marketing, and Legal to develop corporate policy supporting IBM employee use of social networks.

Armonk, New York, Ny, Us

• Developed corporate program to drive a culture of innovation and led the development of innovation processes and capabilities throughout the organization.• Created the IBM Technology Adoption Program to manage community of 125,000 employees to propose, test, and provide feedback on next-generation technologies from IBM IT, product teams, and IBM Research.• Managed $8M portfolio of software programs and a data center supporting innovation objectives.

Armonk, New York, Ny, Us

• Led development for IBM Intranet, recognized by Nielsen Norman Group as one of the best corporate intranets.• Managed $16M budget and developed business cases to support technology investments.• Reduced deployment cycles 25% while cutting $2M from budget through strong delivery focus.• Received Manager Excellence Award from SVP of Transformation in recognition of team engagement and satisfaction.

Armonk, New York, Ny, Us

• Promoted to management in the Cambridge Technology Group to build a next generation development platform use Javascript in building desktop applications.

Armonk, New York, Ny, Us

• Introduced instant messaging to IBM for use by 200K+ employees in 56 countries. • Developed technology prototypes to improve communication and collaboration across IBM.