John Trimble Email & Phone Number

Dallas/Fort Worth Area

CRM technical lead and manager of the Shared Data Services department in a multi-venue performing arts center, providing front line software support for all consortium members. Manage helpdesk and departmental workloads. Manage upgrades, patches and feature implementations for the CRM software. Manage CRM client security. Manage data quality and data standards. Liaise with consortium member CRM leads. End-user training. Interact with Web Content Management Systems. Implement software vendor best practices. Manage PCI compliance including payment gateways, EMV and P2PE.

Dallas/Fort Worth Area

Manage Tessitura database including segmentation and analysis. Developed audit systems for reviewing data health in database shared by multiple organizations in consortium. Train internal and outside users on Tessitura. Developed and manage company website including analytics. Research and identify prospects. Participate in review and management of outside vendors such as email and social. Company liaison to numerous other organizations, particularly where software or prospect research issues are involved. Work events including interacting with donors and patrons.

*Worked with Tessitura CRM database, T-Stats cube browser and other data-related software. Created queries, output sets, generated data outputs using Microsoft SQL. Created report specifications and functioned as liaison with IT and other departments. *Worked with outside vendors including reviewing estimates and negotiating and carrying out projects independently. *Performed prospect research including both analysis of databases and outside sources and creating biographical profiles. *Analyzed and documented departmental processes and procedures and trained staff. *Other administrative duties in the fund raising development office for the Dallas Symphony.

Dallas/Fort Worth Area

*Provided research and technical support for the creation of the Office of Endowments and Scholarship Giving. *Analyzed existing university endowments to facilitate stewardship and continuing development, established procedures and methods to research, catalogue and steward all endowments*Reviewed and improved paper and electronic filing systems and drove updates to the existing document imaging system and database. *Wrote profiles and research reports for executives, fund raisers, administrative officers and PR department and produced various research documents as requested by the University President, Vice Presidents,Treasurer and other officers.

Dallas/Fort Worth Area

*Operations and administration in a non-profit organization dedicated to children and their parents. *Managed administrative duties such as developed departmental budget, participated in the research and writing of the overall museum budget and grant proposals, conducted museum risk assessment, developed and maintained background check and emergency plan processes, supervised staff and volunteers along with handling customer service for museum clients. *Communicated the museum’s mission and activities as appropriate to the community, donors, board, constituents, members, committees, volunteers and staff through written, oral and online reports. *Developed, managed and maintained technical resources including software, hardware, databases, websites, cash systems, credit card systems, online children’s activities, maintained 'play' grocery store with fully functioning scanners and cash registers and all other technical requirements.

Dallas/Fort Worth Area

*Owned and operated company that manufactured and sold unfinished furniture, craft products and custom furniture retail and wholesale. *Managed all business ownership aspects including customer service, sales, budget, advertising, purchasing materials and equipment, furniture design and manufacture, hiring, training and managing employees, delivery and installation, bookkeeping, payroll and all required documentation including tax filing and forms.

Wrote news and culture features, arts and culture reviews, "Best of Dallas" and more for Dallas Observer, D Magazine, Texas Monthly, Chicago Reader, LA Weekly and other publication.