John Antwood Email & Phone Number

Sioux Falls, Sd, Us

Aliso Viejo, Ca, Us

Ambry Genetics:Duties and Responsibilities:• Develop advanced customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goals• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow• Collaborate and be the expert advisor for various internal departments, including marketing, product development, client services, financial services, IT and operations to ensure Salesforce environment supports internal needs relating to functionality and performance• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully• Understand requirements outlined by Sales Operations and lead technical development, QA, and deployment of custom objects, workflow rules, automatic triggers, relationships, and mappings, etc.• Own release management process by documenting development, compiling, and deploying change sets, and facilitating data backfills when necessary• Own and modify existing system integrations with applications and 3rd party apps, such as HubSpot, and evaluate and implement additional system integrations as requested• Exhibit leadership and provide guidance to senior leadership members to increase Salesforce adoption while increasing the usefulness of the tool.RealmIDx:Act as a bridge between Ambry Genetics and Invicro under RealmIDx for all Salesforce related matters.Focus on impact of marketing practices in relation to Salesforce Data.Konica Minolta Japan:Design and build greenspace Salesforce Service Cloud environment.Control documentation and process improvement measures.Manage vendors related to Japan Salesforce instance including translator services.Project Management and Support

San Francisco, Ca, Us

San Francisco, Ca, Us

San Diego, Ca, Us

San Diego, Ca, Us

Maintain Salesforce environment for 150+ usersDevelop solutions for complex business requirementsERP Integration & Design

Albany, Us

Oversee entire Salesforce environment for organization of 600+ users. Direct the design, implementation, and training of the greenspace installation. Assess ongoing needs of the company and work with governance committees to create enhancements to the environment. Perform all APEX, VF, Flow, Report, etc. Maintenance and new requests. Deployed Conga Grid and Composer including the complete set up and user documentation. Deployed xFiles Pro including complete set up and user documentation.• Manage the entire organization’s salesforce environment including customizations.• Absorbed responsibilities of previous co-worker after their departure.• Developed and implemented the training program for all employees.• Designed and deployed a complete end-to-end sales configurator through customization and not add-ons.• Built all approvals, reports, dashboards, profiles, apex, and other customizations to the environment.Promoted through roles of increased scope and accountability, advancing from Systems Administrator to Senior Systems Administrator before assuming role of Interim Technology Manager.In consecutive roles, led the entire technology department for a fast-growing company. Maintained all technology equipment including repairs, replacements, and new. Set up greenspace offices with all networking, firewall, cabling. Yearly budgeting and management of everyone on the technology staff. • Complete new data center deployment in several locations.• Vendor Management including mobility, purchasing, technology licenses.• Created powershell reports for sql server to allow for simple excel file reading of financials from ERP.• Maintained both the CRM & ERP systems in addition to the other technology systems.

As an industry expert in technology with a focus on financial and customer based software, I lead a team of 42 individuals with the goal of assisting clientsin the selection and implementation of their software. The company was soldand rebranded into a North Dakota based technology consulting firm. Daily operations management of firm including management of saleschannels and direction of duties to staff. Financial and Administrative management for continued operations. Developed all SOP, operational requirements, and staffing conditions. Promoted employee growth through continued education and certificationcourses. Effectively created a corporate structure that eliminated the need for intensedaily activity. Acted as Chief technology Officer for several start up organizations includinga long-term contract that ended upon the sale of the company. Participated in customer stand-up calls and was an active member of theimplementation team including development of greenspace deployments ofvarious ERP and CRM Solutions. Lead the company from a single contract to over 20 active contracts at agiven time resulting in employee growth. Navigated the acquisition process during the sale of the company to ensureboth employee and ownership interests were upheld.

Master Of Business Administration - Mba, Banking, Corporate, Finance, And Securities Law

Bachelor Of Arts - Ba, Computer Science

Salesforce