Johny Antony Email & Phone Number

Burnley

• Determining appropriate collection steps in order to gain a ‘win/win’ solution for both the company and the customer.• Using negotiation skills to make realistic arrangements with customers to bring overdue accounts up to date.• Assisting customers professionally, efficiently and ensuring compliance with all legislative and business requirements.• Contacting customers and informing them about their account status (due amount, over limit and due date).• Retain existing customers by presenting personalized solutions based on the customer’s current and future needs.• Engage customers, build rapport and ensure all the customers are getting the best value.• Receiving over the phone payments from the customers.• Addressing customer queries and providing appropriate information and solutions.• Following a set call flow as per the Company standard and policies.• Keeping myself up to date with plan and product knowledge.

Docklands Dr,Vic 3008

Duties and responsibilities:• Processing of invoices, payment allocations and debt collection (Emersion Cumulus, Kayako).• Processing of Accounts Payable (Emersion Cumulus, Xero).• Processing of Accounts Receivable (Emersion Cumulus, Xero).• Record all petty cash and gift card or travel vouchers in an accurate and timely manner.• Address customer / supplier queries and partake in reviewing supplier activities to create efficiencies or reduce costs.• With the Financial Accountant or Financial Controller maintain deferred income reconciliation.• Ensure the monthly bank reconciliation is completed within 7 days of month end and file appropriate paperwork (Xero).• Perform asset additions and disposal transactions each month.• Ensure depreciation journal is run each month.• Perform a fixed asset stocktake as required by the Financial Controller.• Regular filing of documentation.• Assist with analysis and reconciliation of various profit & loss and balance sheet items.• Assist in providing support for non-financial areas such as: a) Manage document storage and archiving. b) Assist in booking flights, car hire and accommodation for staff as requested. c) Manage mobile phone supply. d) Other finance and administration work as requested.• Accurate data entry in to Accounting Software (Xero)

Melbourne, Australia

Key Responsibilities:Store Management:• Assuming responsibility for the efficient management and operation of all aspects of the store in the absence of the Store Manager.• Setting and achieving the highest service standards for the store. Consistently exceed customer expectations in terms of product, service and store presentation on every shift.• Maximizing rostering efficiency by implementing weekly rosters which are in line with Company guidelines and store trading patterns.• Ordering, receiving and storage of stock resulting in minimal wastage (Micromatix Software).• Conducting store safety and orientation shifts for all new Shift Duty Managers.• Approaching every shift with enthusiasm and consistently model a positive outlook. Shift Management:• Working cooperatively with team members to achieve store and Company goals. Coach team members to consistently deliver service excellence and maximise every opportunity for training and learning.• Handling and resolving customer complaints with the aim of achieving 100% customer satisfaction.• Proactively identifying any areas within the store environment that do not comply with Company Policy and undertake corrective action.• Guarantee 100% product availability by accurately placing and controlling the ordering of stock, ensuring adequate supply of all ingredients with minimal waste.• Coaching and supervising Shift Duty Managers and Crew members determine work requirements and priorities and assigning tasks to maximize store performance. Financial Management:• Maximizing Gross Profit by minimizing waste, ensuring waste is recorded and rostering efficiently.• Performing stock takes in accordance within Company time frames and guidelines.• Closing registers and performing final banking at the end of the business day using the Micromatix Software

Glenburn ,Victoria

• Office administration, managing documentation & filing systems.• Bank reconciliation, payroll, invoicing & accounts payable/receivable .(MYOB)• Balancing of accounts & financial reporting.(MYOB)• Assisting the senior accountant for the preparation of final reports and summaries of accounting activities.• Receive and record invoices and arrange payments.(MYOB)

Maters Of Accounting & Financial Management, Accounting And Finance

Activities and Societies: Soccer Cricket

Master'S Degree, Accounting And Finance