Leading the company’s Global innovation, technology and digital transformation to support its future expansion plans. With more than 20 years of progressive technology operations experience, I lead the global CGS technology teams, responsible for shaping the corporate digital strategy and overseeing IT initiatives, implementation of productivity and process improvement.

We are an application, enterprise learning and business process outsourcing company that supports our clients' most fundamental business activities. Working hand-in-hand with clients in the world's most admired companies, we develop very innovative ways to solve your realworld problems. Specialties: Business Applications, ERP, Microsoft AX consultancy, Lifestyle Brands Software, Mobile Wholesale, Manufacturing Software, e-Learning & Training, Cloud & Hosting, Managed Services, Technology Infrastructure, Channel Enablement, Contact Center solutions, Systems Integration, ITO and BPO, Outsourcing, On Shore, Near Shore and Far ShoreFor nearly 40 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 8,000 professionals across North America, South America, EMEA and Asia.

Oversee global e-commerce, contact center, Work force management and associated technologies, Big data and data strategy, security and infrastructure and related operations for multinational travel conglomerate with offices in the US, Canada, Mexico, UK, and India. Works with senior leadership for global expansion.

Negotiate major contracts for;- Marketing to improve emarketing efforts- Contact Center Technologies- Relocation of NYC HQ

Oversaw all technology and related operations for multinational travel conglomerate with offices in the US, Canada, UK, and India. Worked with CEO to establish consistency in systems, processes and procedures to aide expansion efforts.

Responsible for all technology and business operations for large service-oriented organization. Managed corporate operations strategy, customer service, business development, and technology. Played key role in prospecting, retention, reactivation, sales forecasting, business planning, internet marketing, and database modeling. Lead analyses of business trends to support sales activities and reduce marketing costs. Direct business intelligence (BI), automation, and process improvement initiatives.

Responsible for all technology and business operations for large service-oriented organization. Managed corporate operations strategy, customer service, business development, and technology. Played key role in prospecting, retention, reactivation, sales forecasting, business planning, internet marketing, and database modeling. Lead analyses of business trends to support sales activities and reduce marketing costs. Direct business intelligence (BI), automation, and process improvement initiatives.

Responsible for all technology and business operations for large service-oriented organization.

Responsible for all technology and for large service-oriented organization.

Upgrade of wordlide network infrastructure to streamline fleetwide communication with corporate offices.

Recruited to establish and direct new technology consulting division for startup business consulting firm. Developed all policies and procedures, marketing strategies, and engagement management and project management processes. Hired and supervised staff of consultants.• Contributed to revenue growth by implementing effective marketing programs.• Supported business activities by preparing proposals and implementation plans, and assisting with technology evaluations and business process reviews.• Projects included WAN and email deployments, litigation and document technology implementations, and other services for NY Dept. of Health and several major New York law firms.

Advanced engineering projects, super conducting super collider in Texas, nuclear power plan design, electrical engineering projects.

Advanced engineering projects, super conducting super collider in Texas, nuclear power plan design, electrical engineering projects.