Joanna Hui Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA, US

Los Angeles, CA, US

• Provided administrative support to staff; duties include but not limited to: inputting timesheets, creating spreadsheets, generating expense reports, drafting billing letters, scheduling reservations, appointments and.
• Assisted various departments at the firm, such as: marketing - researching venues, updating events spreadsheet, coordinating shipments for marketing purposes, and creating name tags for client events; IT - configuring.
• Greeted visitors and offer information as needed
• Answered and routed incoming calls
• Prepared and distributed circulatory materials for the office
• Ensured that emails received in Receptionist inboxes have been acknowledged promptly

Exton, PA, US

• Created standardized documentation for standard operating procedure (SOP)
• Implemented new processes per client’s request
• Onboard trained incoming staff members to provide consistent service quality
• Communicated information to attorneys and staff in a concise fashion
• Composed detailed emails and reports to both supervisors and Managing Director of Practice Services
• Delegated tasks according to team members’ current skill-level

New York, New York, US

• Ensured staff members adhere to safety protocols set in place for COVID-19
• Assisted office coordinator and accounting department in reviewing vendor invoices
• Generated monthly expense reports for company
• Identified opportunities to reduce cost and increase revenue
• Created and modified work schedules as needed
• Oversaw ordering of office supplies and maintaining PAR levels

New York, New York, US

• Processed, sorted, and distributed incoming mail per protocol
• Copied, scanned, and printed documents
• Sent documents via email, facsimile, courier, USPS, or FedEx
• Aided in the training of new staff members
• Assisted with AV conference set-ups
• Provided hospitality services for office guests

• Provided front desk reception during office hours
• Processed and sorted incoming mail as necessary
• Processed orders for lab
• Updated lab’s excel sheet with customer data
• Prepared new dental kits for shipment to lab’s online store
• Provided customer care and support as necessary; duties include but not limited to: answering any questions or concerns relating to company product, processing sales and returns, following up on orders, creating and.

Washington, D.C., US

• Processed incoming parcels and bulk mail in postal facility via electronic scanning
• Loaded and offloaded postal trucks
• Separated mailed items received for dispatch and delivery
• Provided assistance as necessary; duties include but not limited to: accurately labeling outgoing equipment, sorting parcels into proper containing units for dispatch, and ensuring safety protocols followed during.

• Greeted customers
• Provided customer support through answering questions, providing product information, and resolving conflicts
• Operated cash register, and assisted owner with till reconciliation at end of work day
• Maintained order and cleanliness in store area, provided basic janitorial services as needed
• Prepared and maintained work equipment
• Supervised staff and provided on-the-job training for new hires

• Drafted, received, and stored written correspondences
• Maintained an archival system for physical and electronic files
• Received and placed telephone calls
• Coordinated appointments and managed calendar
• Assisted with errands, such as grocery shopping, laundry, and post office runs

Forensic In Chemistry: Minor Spanish

General Studies

High School Diploma