Accomplished Asset Protection professional offering a background in operations management, profitable growth, customer relations, and people leadership. Proven track record of success in growth year over year sales and profit, developing talent and providing great customer service. Adaptable to the changing retail landscape, customer shopping habits, and labor challenges. Recruits and motivates associates to exceed customer needs by setting expectations and celebrating team wins.Leads direction of all facility operations as it relates to financial performance, customer experience, compliance, and talent development. Teach and Executes company programs, policies and procedures. Creates strategies and initiates to maximize desired results. Oversees total store workforce while provides insight and guidance to develop associates.• Responsible for continuing to grow year over year sales and profit to achieve company plan.• Recruits, develops and promotes talent within store of 130+ associates.• Implements and models standards to deliver enhanced customer experiences; creates a setting for managers to expectations that align with customer needs and company goals.• Fosters an in-store environment that promotes upholding corporate values. Executes policies to uphold compliance, Ethics, and all legal policies. Partners with direct report to monitor loss prevention, safety and compliance controls; develops and executes effective action plans.•Excels in networking and creating relationships to help achieve desired goals. Works with community leaders to not only support our neighborhood but find ways to improve the support year over year.
