Joice Joseph Email & Phone Number

Mumbai

As an Information Security Consultant with ControlCase, My responsibilities mainly focus on the core business service of PCI DSS Compliance, which includes Auditing the Client environment and Reviewing the Security Controls as per PCI DSS requirements, GAP Assessment, providing remediation support and providing comprehensive reports on findings and action items to re-mediate/fix the identified gaps. In addition to the mentioned activities, the following assessments are carried out as part of the PCI DSS Audit assignments.- PCI DSS Scoping.- Network Architecture Review.- Firewall Rule-set Reviews and Hardening review as per PCI DSS.- Server, Database and Application Review as per PCI DSS.- Physical Security Review.- Logging, Incident Management, Security devices review.- Organizational Policy and Procedure review.- GAP Assessment and remediation support.- Initial and Re-Certification Audits.- Evidence Collection, Evidence review and Report on Compliance Preparation.

Mumbai

Over a period of 3.8 years at Paladion Networks, I had the opportunity to work across various domains of information security.1. Started off as an L2 Engineer monitoring SIEM solution, raising alerts/incidents and resolving customer issues.2. Performed Incident Management and Incident Handling responsibilities, right from detection of an incident to investigation, root cause analysis, follow-up and closure using HP ArcSight Tool, in a dedicated SOC environment..3. Performing configuration Audits for Servers OS’s such as Windows, UNIX and Linux systems and Databases – Oracle and MS-SQL.4. Creating, testing and customizing Hardening documents for System based on CIS benchmarks as per organizational needs.5. Carrying out Vulnerability Assessments and Penetration Testing for multiple client across various sectors.6. Carrying out Web Application Testing assessments based on OWASP methodology for various clients from banking, insurance sectors etc.7. Successfully executed Spear Phishing and Social Engineering assignment for one of the largest payment service institution in India.

Troubleshooting and resolving Dial-up and Broadband internet services issues escalated from customer support and other departments.Troubleshooting the Network and follow up with concerned teams.Trouble shooting Point to Point Radio link.Carrying out Customer engagements and resolution of their issues