Joice Johny Email & Phone Number

Doha, Qa

Doha, Qatar

*Work closely with the Business Sales Lead to craft and execute a robust strategy for driving B2B sales growth.*Ensure seamless integration of B2B objectives into the broader business plan.*Collaborate with various departments, including marketing, finance, and operations, to align B2B sales goals with overall business objectives.*Foster open communication channels to enhance cross-departmental coordination.*Conduct regular and productive partner meetings to strengthen relationships and explore ongoing and potential collaborations.*Acquire and maintain in-depth knowledge of product range, processes, and business finance solutions.*Conduct periodic analyses of competitors to understand market dynamics, pricing strategies, and emerging trends in the automotive sector.*Utilize tools for efficient management of the B2B sales pipeline, including accurate logging of appointments, calls, test drives, and meeting notes.*Monitor and ensure that customers adhere to contractual obligations, including payment terms and other agreed-upon conditions*Identify opportunities for continuous improvement in processes and procedures to enhance operational efficiency.*Undertake ad-hoc responsibilities as needed to bolster the success of B2B sales initiatives and broader business goals.

Doha

KEY RESPONSIBILITES.•Build, Maintain and Create strong Customer Relationships with new and existing Key clients of Company.•Negotiation of Contracts and Agreements with Major Clients by establishing a time line of Performance•Working with to ensure the client needs are met and concerns are addressed.•Plan and present reports on progress of goals, initiatives,& monthly objective achievement of team.•Developing a complete understanding of Client needs, and preparing Customized Solutions on time.•Analyzing past data and Sales statistics to improve and rectify business and marketing strategies.•Acting as the main point of contact between Major Clients & internal team members.•Complete involvement in Tendering & Bidding Process at all stages including Preparation & Submission.•Developing trust relationships with a portfolio of major clients to retain them an ensure their business .•Conducting Market analysis and evaluate competitor’s offers and promotions.KEY ACHIEVEMENTS/ PROJECTS* Successful in retaining the existing major clients at the same time added lot of new clients for the Company. *Achieved the Monthly Sales Targets and the Yearly Objectives set by the Company & Manufacturer. *Won Several Major Tenders from HAMAD MEDICAL , QATAR ARMED FORCES ,WOQOD,& KARWA. *Successful in bringing more business from existing clients and lot of newly added customers.

Doha

* Provision of total account management to assure full end to end customer service experience. *Delivering fully satisfied fleet sales & aftersales services, utilizing the support of fleet team. *Direct client management and liaison, supplier negotiations of all aspects of Duty of Care.*Communication and control of policy and process to ensure all subordinates remain within the confines of current legislation. Report by exception on all acknowledged deviancies. *Co-ordination and day to day control of all aspects of operation requirements in line with the needs of the client by maximum utilization of limited resources.*Delivery of all aspects of factors attributable to the day to day management and control of a total fleet customer service.*Ensure consistent benchmarking of all fleet pricing to ensure client continues to enjoy best commercial deal across all areas of business functions.*Production of comprehensive fleet management reports. Invoicing management / budget control, to include direct liaison with finance, reporting monthly on performance against forecasted target.*Close liaison with client's accounting team to ensure all related payments are cleared within the allowed credit limit and periods. *Lead and motivate direct reports ensuring that they have the required skill set, training and support to allow for an enhanced level of service delivery to clients.*Acts as the focal point of contact to the customer and thus fully accountable for the profitable business growth and value delivery by managing and developing selected strategic customers.*Maintaining a long term relationship with major accounts and maximizing sales opportunities within them by offering value added services.*Acting as a key interface between the customer and all other relevant divisions in the company.*Building a great rapport with customers to build up trust and integrity to do business with.

Dubai

*Professionally and effectively employed sales skills to achieve targeted sales. *Increased the level of sales and business mix from corporate clients. *Identified and developed sources of potential leasing clients *Effectively communicated with clients via telephone, face-to-face and written communications. *Achieved sales activities within specified time scales as directed by General Manager. *Demonstrated a full knowledge of all products, relevant selling points and benefits for customer. * Maintaining a current and accurate knowledge of competitor products & promotions

Cochin Area, India

* Assisted the sales team on managing schedules and the distribution of any Sales documentation.* Efficiently responded to any online or telephone queries from dealerships promptly. *Liaise between Head Office and dealerships to provide the required clarifications & updates. *Worked closely with the Sales team to assess the progress of the dealerships. *Produced reports on progress within the department to develop sales strategies. *Assisted Sales manager in Promotional Campaigns Exchange Schemes & Media Adverts. *Conducted Happy Calling & Customer Satisfaction Surveys to record Customer feed Backs.

Master Of Business Administration (M.B.A.), Marketing, 1St

Post Graduation

Bachelor Of Commerce (B.Com.), Commerce, First

Schooling, High School/Secondary Diploma Programs